Apprenticeship HQ -Business Intelligence (F/H/NB)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

CONTEXT / INTRODUCTION:

The position will be running under the Rolling Stock and Components (RSC) Global Operations department “Smart Ops Process & Tools Integration”, which is in charge of managing the Industrialization Team in the definition and deployment of methods & tools for our operational staff in Industrialization of our products and the planning and execution of the full supply chain.
Smart Ops Process & Tools Integration transformation roadmap leverages a standardized solution landscape implementation (from a PLM system to an MES through an ERP backbone).
We support regions in the implementation and change management activities in order to reach the adoption of the processes & solutions.
We build operational reports & KPIs in order to monitor the adoption and contribute with the region to the build of the appropriate action plan to improve the adoption.
We evaluate innovative technologies and best practices and built implementation plan while ensuring Method & Tools integration on RSC Ops perimeter.

PURPOSE OF THE JOB:

The apprentice, reporting directly to the Operations BI Program Manager, will participate within the team to the different steps of Business Intelligence to allow data analytics access to Métiers:

• The requirement understanding and structuration,
• Then developing, deploying
• And gathering users feedback for adjustment and maintenance dashboards

MAIN RESPONSIBILITIES

Business Intelligence network animation:

• Animate workshops with Regions, Sites and Headquarter Team
• Help in Business needs capture
• Support Business Process Owner in writing training guides
• Support sites after deployment

Business Intelligence Dashboard development & maintenance:

• Support the Business in the formalization of their needs
• Assess gaps between Business needs and current applications landscape
• Identify all technical notions, constraints, attention points to tackle for development phase
• Develop
• Document the development to allow the maintenance / evolution in a technical specification document
• Support validation phase

Business Intelligence Usage:

• Participate to the applications maintenance by fixing bugs/issues through a Ticketing solution
• Raise and follow interfaces issues such as performances and refreshing through a strong governance with IS&T Department
• Follow & Report e-POP applications usage, monthly
• When relevant, capture data root causes of low usage & define, with the support of applications owner, action plans to increase usage
• Ensure alignment between budgeted versus allocated licenses

PROFILE:

• Initial background: Business or Engineering school graduation with Supply Chain, Manufacturing and/or Business Intelligence orientation
• Notion about Process mining
• Level of study: Master 1 or 2
• Languages: French & English (fluent reading, writing & speaking)
• Good communication skills & ability to work with various teams in a multi-cultural environment
• Strong analytical and synthetic thinking
• Critical thinking & problem solving oriented
• Team player & results-oriented
• Experience in SAP ERP & BI Tools (Celonis, Qliksense/view, Power BI) appreciated

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.