Project PI Manager - LAX & LAS

Req ID:525870 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

PURPOSE OF THE JOB

• Manage Los Angeles APM Product Introduction (PI) Customer Site teams performing Warranty Implementation activities (troubleshooting, failure diagnosis, fleet check, field modification, warehousing, etc)
• Provide remote support to the Las Vegas Product Introduction (PI) Customer Site team during the mobilization and implementation phase of the project with potential travel to Las Vegas to provide on-site support based on business needs. 
• Ensure application of Environment Health & Safety (EHS) rules on customer site for activities under Alstom responsibility.
• Manage Commissioning execution.
• Drive the site execution of project commitments, according to contractual requirements and customer expectations, to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes

MAIN RESPONSIBILITIES

Key accountabilities:

• Deploy, manage and enforces the application of Alstom & customer EHS + security rules and relevant PI processes on customer site
• Manage PI Customer Site team and its workload, ensure availability of necessary/qualified competencies of its team, planning/coordinating/being technical and administrative support for the employees
• Ensure contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
• Ensure fleet availability according to contractual commitments, responsible to restore availability
• Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required)
• Ensures update of the as maintained configuration of product in the field until the end of warranty
• Supervise local consignment / warranty stock availability
• Provide REX of the Warranty period to the organization trough PI "frame"
• Manage internal and external stakeholders' relationship
• Coordinate fleet check activities
• Identify/Support Project management & Services for Upsell opportunities versus customer needs
• Manages suitability of tools at the field sites
• Management of the PI Project progress and its KPIs, and reports to senior management, with transparency during the business/critical project reviews.
• In addition coordinate train visual inspection and recoupling at train reception (arrival)

• Take lead on supplier chargeback process and identify upsell opportunities during the warranty period

Performance measurements:

• Zero Deviation (EHS)
• Achievement of contractual availability (milestone) targets: APSYS and internal KPIs
• Containment and solution of K1S/K2/K3 issues on time
• Workload management
• Customer Site PI Implementation audit results (internal and external)
• Customer satisfaction survey result regarding PI Implementation scope

MAIN REQUIRED COMPETENCES

Education:

Mandatory:

• Certified Technician or Graduate in technical area
• Internal EHS training

Desirable:

English

Experience:

Mandatory:

• Several years of technical experience, mechanical or electrical / electronics, Troubleshooting ( >10 years for Senior position)
• Field Experience in troubleshooting and commissioning
• Project Execution (technical/industrial) ( > 5 years for Senior position)
• Installation and Test & Commissioning team
• Team management and customer-facing experience

Desirable:

• RAM
• Project Management
• Problem Solving skills.
• Data analytics (Defect Management system)

Salary Range

• $135,000 - $150,000 USD

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​