V.I.E. Project Contract Manager

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Date: 3 May 2024

Location: Zurich, ZH, CH

Company: Alstom

Req ID:453441 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.




Key accountabilities

  • Drives the Contract Management activities with the support, when resources are allocated, of Project contract manager(s) and/or Contract Administrator(s).
  • Is proposing and justifying the sizing of the Contract management team that should support the Project and drive the Team towards proactive Contract Management
  • Ensures application of contracts and governance.
  • Drives preparation of Contract Summary and ensure it is widely communicated and regularly updated.
  • Prepares with Core Project Team Contract Management Strategy Plan (CMSP)
  • Organizes the Contract Management Day with the Core Project Team
  • Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan, as well as keep it updated with project team on quarterly basis.
  • Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.
  • Ensures timely issuance of contractual notices to customers/partners.
  • Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files. 
  • In collaboration with Documentation Controller and/or Project Contract Administrator, Project Contract manager or Junior Contract Manager ensures a reliable filing and easy access of correspondence from and to customers/partners.
  • Monitors/manages correspondence by analyzing (for and with Project Manager/Director) incoming and outgoing correspondence to customers/partners.
  • Monitors/manages insurance policy and keep its validity in collaboration with Regional Insurance Manager. Keeps the Regional Insurance Manager duly updated regarding all changes on the project that could represent any deviation of the reaching of the insurance policy.
  • Develops and produces any project specific processes and ways of working for contract/claim management.
  • Develops a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests toward customers and partners.
  • Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.
  • Monitors customer/partner requests for variations / change orders / extensions of time.  Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.
  • Provides creative advice on specific issues, risks, and contractual/claims activities, taking into account the contract and business objectives.
  • Reports on contract management and claims activities to the project, and Legal, and Contract Management teams.
  • Ensures Contract management reporting deadlines including gathering the inputs from Key supplier Contract Managers and Insurance Managers
  • Provides training on contract/claim management to key project stakeholders, including project management, finance, engineering, and sourcing communities.
  • Anticipates events and risks associated with the contract management activities; proposes alternative proactive solutions to keep the situation under control.
  • Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Sourcing Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities.
  • Provides a reliable and understandable contractual and commercial analysis of the project.

For litigations, arbitrations or other alternative dispute resolution mechanisms, PrCM is required to prepare files and support external counsels.



Competencies & Skills


  • Read and interpret contractual documents, including terms and conditions
  • Write routine reports and correspondence. 
  • Speak effectively before groups of customers or employees of organization.    
  • Negotiate with customers and internal stakeholders           
  • Manage practical problems and deal with a variety of variables in situations.
  • Work in a proactive mode
  • Operationally effective and accountable. 
  • Work transversally and collaboratively in a strong spirit of teamwork. 
  • Willingness to be creative and bring forward new ideas and innovations.
  • Must be able to communicate with precision and transparency.



Educational Requirements and Experience


  • A degree in Law preferable - possible also degree in Engineering, Economics/Finance or Business with experience in contract managements or legal department
  • Languages: English and German (mandatory) – any other language a plus
  • Previous experience in Contract Management or Legal department a plus



You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.



Job Type:​VIE​

Job Segment: Project Manager, Manager, Technology, Management

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