Project / Program Configuration and Change Manager

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Date: 24-Nov-2022

Location: Zurich, CH

Company: Alstom



Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.





Are you responsible? Proactive? Organized? Then you are the right person to join us as a Project / Program Configuration and Change Manager in Zürich, Switzerland




Purpose of the Job

As a Project / Program Configuration and Change Manager you will keep the project / program Configuration and Change Management under control during the whole project / program life cycle. You will plan, integrate, develop, drive and monitor the application of the Configuration Management process and verify that the Change Management process are properly applied, and CM principles are rigorously respected.


Your responsibilities:


  • Create, align, maintain and release the Configuration Management Plan including the Change Management Setup (Change Boards, R&R, interfaces, Conditional Processes etc.) latest until end of startup phase together with project core team and ensures that plans of other functions are harmonized with the CMP and checks and updates the CMP during whole Project Life Cycle (if necessary).
  • Analyze, review and provide the compliance statement on CCM related requirements (customer, partner and internal). Creates and maintains the Configuration Strategy and publishes Configuration Baselines and Target Configurations (coherency checking, Baseline Release Notes).
  • Verify and release components which will be considered as Configuration items (Traceable Items).
  • Ensure Supplier Configuration Management incl. CM requirement negotiation.
  • Monitor the CM process and Configuration Status including reporting (e.g. Configuration Status Accounting).
  • Manage the Change Boards.
  • Ensure the "end-to-end" traceability of every change request including assignment to Baseline and/ or Target Configuration.
  • Ensure completeness, correctness, clarity and timeline of Change Requests in cooperation with the change requestor from Preparation to Approval to Implementation and Closure.
  • Measure/ report CCM process performance / maturity (KPIs) and derivates and manages actions (PDCA).
  • Ensure all functions involved in the Configuration Management process are capable and conducts trainings if not.
  • Ensure the necessary Configuration and Change Management tools are in place including all interfaces (e.g. Partners).
  • Ensure effective hand-over of CCM data and responsibilities at the end of key phases (Realization, then Product Introduction/ Service).
  • Support to analyze, review, maintain CCM related risks and opportunities.
  • Resolve and escalates any CCM related issues in the project / program to the Chief of Development or Project / Program Director and the respective supervisor of the CM function for resolution.
  • Ensure that physical and functional CCM audits are performed.
  •  Assess the training needs for all Project / Program functions, which are involved in the process.
  • Lead and manages a team of PrCCC within their project / program (if applicable).
  • Ensure configuration is formalized and adequate at any time to deliver the configuration and change documentation to the stakeholders (e.g. customer, supplier, partner).



Your experience and qualifications:


  • Knowledge of railway products, systems and components
  • Knowledge of the AT standard information systems of the digital chain (SAP, PLM, Change Tools, etc.)
  • Preferable trained to a recognized Configuration and Change Management standard
  • Demonstrates comprehensive communication and diplomacy skills and the ability to guide, influence and convince other without formal leadership
  • Understanding of project / program, engineering, production and testing planning
  • Systematic, rigorous and organized, able to sort out different matters at concurrent time period
  • Strong multi-tasking skills
  • Profound understanding of Configuration & Change Management and how its related processes such as Requirements Management, Data Management and Document Control inter-relate with the Business Processes
  • Experiences in Business Process Management, Project Management, Risk Management, Supply Chain, Engineering and Industrialization
  • Experiences in working in an international environment
  • Fluent English language skills, German skills are well-regarded
  • 3-5 years of experience in relevant role



Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?


Equal opportunity statement:


Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.


We are acting…



You actively identify issues and risks and develop correction plans

You are a problem solver

You act process minded, data-driven and fact based



You accept differences

You excel in collaboration and


You actively support inclusion



Safety first

You are all responsible to make it happen

You adhere to the highest ethics and compliance rules


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