High Level Technician

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Date: 6 Jan 2024

Location: Wimbledon, LND, GB

Company: Alstom

Req ID:430129 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Appointment Basis: Permanent

Location: Wimbledon Traincare Depot, SW19

Salary: £55,917 per annum

Shifts: 42 hours per week on a rotating weekly days and nights basis


Your future role


Take on a new challenge and apply your technical expertise in a new cutting-edge field. You’ll report to the production manager and work alongside skilled and efficient teammates.


You will work as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise mechanical & electrical maintenance, detailed fault finding and repair on the Class 701 fleet of Aventra platform trains.


You will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company’s processes, procedures and comply with all safety regulations.


We’ll look to you for:

  • Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.)
  • Being a point of contact to Production and control room staff for in service fault resolution.
  • Optimisation of the maintenance on trains as per defined balanced examination schedules
  • Helping customer with detailed fault finding and diagnostics
  • Produce solutions that provide short term mitigation and long-term resolution
  • Monitoring of warranty issues and liaising with supplier technical teams
  • Attending to faulty trains in service, component replacements and modification work
  • Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies.
  • Ensuring correct replacement parts are sourced
  • Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required
  • Monitoring trains reliability & availability performance and issuing monthly performance reports
  • Monitor of trains in Service using remote monitoring system called Orbita
  • Download train data from onboard train data recorders using laptops
  • Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on-board computers.
  • System software updates as required
  • Obsolescence avoidance and mitigation
  • Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM’s and the production of affirmative closing actions
  • Service Provider representation on the internal safety forum, feeding back decisions and outputs to the Customer
  • Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications.
  • Contribution to Health and Safety daily.
  • Strong report writing skills.


All about you


We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

  • Completion of a recognised apprenticeship
  • Minimum qualification required – NVQ Level 3 in an electrical discipline or equivalent
  • Experience within Rail desirable but not essential
  • Use of Laptop’s and diagnostic tools to determine faults
  • Ability to work from maintenance manuals and schematics
  • Experience of Mechanical or Electrical fault finding
  • Experience of Mechanical or Electrical repairs
  • Troubleshooting and evidence gathering.


On a more personal level, you will also need to be:

  • You will be a highly self-motivated individual, able to work under your own initiative
  • You will possess excellent communication & interpersonal skills
  • You will need extensive all-round knowledge of Mechanical Engineering
  • You will need to extensive all-round knowledge of Electrical Engineering





You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

At Alstom we will consider requests for flexible working on hiring. Many of our staff work flexibly in many different ways, including part-time, flexible start and finish times, job sharing, or compressed hours. Please talk to us at interview about the flexibility you need.

Alstom U.K. is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification: if you require any reasonable adjustments, please let us know.

GCHQ Disability Confident Leader - GCHQ.GOV.UK

Job Segment: Technician, HVAC, Technology, Operations

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