Parts & Services Sales Engineer

Req ID:455325 

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At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Parts & Services Sales Engineer in West Mifflin, PA, US we’re looking for?

Your future role

Take on a new challenge and apply your deep and broad technical expertise in a new cutting-edge field. You’ll work alongside innovative, dedicated, and collaborative teammates. You'll contribute significantly to the process of selling our advanced product lines, driving customer awareness and education on the value of Alstom’s offerings. Day-to-day, you’ll work closely with teams across the business (engineering, inside sales, product divisions), manage product knowledge aspects of the customer relationship, and much more.

We’ll look to you for:

• Collecting, analyzing, and utilizing market intelligence regarding competitive products, customer needs, preferences, and buying habits,

• Reviewing and interpreting customer needs on plans and specifications,

• Maintaining awareness of and responsiveness to market conditions and competitive activities while communicating such information to product divisions,

• Participating in bid calls, presentations, and quotations to customers using company price and delivery guidelines while using sound business judgment,

• Ownership of the Engineering Sales Deck and marketing material related to Services Engineering,

• Coordinating, aligning, and making accountable various Alstom product teams to assist with issue solutions in a timely and cost-effective manner,

• Working cooperatively with inside sales and other members of the team, as well as with our supplier’s sales channels and management to meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Mechanical, Industrial, or Electrical Engineering,

• Experience or understanding of the transportation sector and rail industry specifically,

• Minimum three (3) years in a Sales engineering role in a technical environment

• Familiarity with sales techniques and maintaining good customer relationships,

• Demonstrated understanding of market trends, industry issues, and knowledge of competitors

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Work with cutting-edge technology and innovative solutions in the transportation sector,

• Utilize our dynamic working environment",

• Steer your career in whatever direction you choose across functions and countries,

• Benefit from our investment in your development, through award-winning learning

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.