User Industrial Planning (m/f/d)

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Date: 14-May-2022

Location: Vienna, Austria

Company: Alstom

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and diver less trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.


If you are ambitious, driven and team-spirited, this is your opportunity to build a career in Engineering as a User Industrial Planningi n Vienna.


The purpose of this role is to ensure GSI Core Model (ERP processes) is correctly used, according to processes & rules, configuration and data and to lead the data accuracy and configuration.


Your responsibilities will include:

  • Ensure the appropriate support to end-users (by stream)
  • Provide training to end-users
  • Accountable for process solving issue
  • Accountable for capturing incidents and defects raised by end-user, analyzing the issue, identify workaround and/or transmit to the appropriate support team
  • Accountable for testing of new functionalities or other upgrades of the solution
  • Accountable for proposing solution improvement to RBPE team
  • Leader for data consistency [by stream] and perform survey for coherence of data with key users of other streams
  • Manage the account access [by stream] according to the internal control rules
  • Manage corrective action plan whenever needed
  • Animate the key indicators - effectiveness metrics & KPI – (by stream)


Key requirements:

  • Undergraduate or Graduate degree from Engineering, Computer Science, Economics
  • Desired experience of Alstom business, products and processes
  • Knowledgeable of continuous improvement
  • Strong experience with SAP and other landscape tools
  • Knowledge of APSYS and Lean methodologies
  • Operational effectiveness and accountability
  • Collaboration, teamworking
  • Fluent in German and English incl. good communication skills


The minimum salary for this position, according to the collective agreement, is 2.742,59  gross / month based on full-time employment (14 times a year). An overpayment is possible depending on relevant work experience and / or qualification.


An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.


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