Maintenance Technical Support Engineer

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Date: 30 May 2024

Location: Vancouver, BC, CA

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customized services, infrastructure, signaling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

As a Maintenance Technical Support Engineer you will provide on-site maintenance technical support, support services tenders and projects of the propulsion equipment in the warranty phase of the project. Your work will involve supporting our teams to solve critical propulsion issues, and communicating with our customers on resolution plans. Some of your key responsibilities will include:

  • Collaborating with Services Engineering and Platforms teams to improve the Services portfolio of products and services
  • Optimizing the scope and related tasks of the maintenance plan
  • Leading cost reduction actions, with sourcing and industrial
  • Detecting, defining and implementing modifications of the maintained products to improve the reliability and serviceability
  • Proposing innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects
  • Analyzing the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them
  • Promoting the use of latest maintenance technics and R&D developments
  • Analyzing failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimize the maintenance requirements, tasks and intervals
  • Integrating data coming from Operations (Return on Experience)


Your success will be determined by your ability to improve train reliability and availability and driving for improved customer satisfaction. You will need to bring a exceptional skills, not only technically, but also in collaboration, communication and problem solving.



Required Qualifications:

  • At least 2 years of experience in Railway, System Application, or related engineering discipline
  • Willingness and ability to travel for work
  • Availability to work a varied schedule to support issue resolution


Preferred Qualifications:

  • Knowledge of rolling stock maintenance
  • Working knowledge of safety management systems and safety risk assessment
  • Proficient in the use of MS Office



  • Bachelors Degree in Engineering, Engineering Technology or related is required
  • Equivalent Combination of education and experience may be considered


Salary Range: $95,000 - 110,000

Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences and perspectives, we also generate value for Alstom and its stakeholders.


Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.


It is Alstom's policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity. The Company's Equal Employment Opportunity (EEO) policy, as well as its affirmative action obligations, includes the full and complete support of the Company. Because it's just the right thing to do. We hope you think so, too.




Job Type:​Experienced​

Job Segment: Technical Support, Technology

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