Services Training Manager H/F

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Date: 24 Feb 2024

Location: Valenciennes, FR

Company: Alstom

Req ID:438026 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.



The Services Training Manager is the main interlocutor of the ISR Project managers, and manages the team involved in trainings’ execution and production of training deliverables.

He/she is in charge to execute training projects within QCD targets, and to prepare costings and associated deliverables at tender stage.


Key accountabilities:

  • Preparation and submission of contribution to tenders (QCD, deliverables, management plans, etc.) with ISR Bid Management team.
  • Preparation of the training management Plan
  • Coordination of Training Material preparation
  • Management of training planning (Forecast / Execution / Follow-up)
  • Collect trainees’ evaluation and training assessment
  • Ensure training of trainers (Level Pedagogical engineer)
  • Manage coordination with Services Platform to ensure integration and compliance with standard and best practice (REF LIB)
  • In conjunction with Alstom Training and Simulation service, integrate virtual visits, e-learning and simulation into the customer training strategy


  • Prepare financial and pedagogical results to be submitted to the DREETS (French fraud department)
  • Represents the Services France training department on legal issues related to training.




  • Promote the usage of standard Training practices, compliant with international standard or Alstom central procedure and Method & Tool
  • Capitalize data and best practices to improve QCD on future projects
  • Promote innovative and pedagogic training tools (Simulator / e-Leaning / Virtual reality)


Education / Experience / Competencies

  • Engineering University Degree or equivalent
  • English Fluent – Mandatory
  • Team Leader
  • 2-3 years of Training experience within ISR Engineering scope
  • Railways technical knowledge on maintainability aspects
  • Knowledge of the main ISR Elements applicable to Railways equipment
  • Experience in a maintenance Contract





You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.



Job Type:​Experienced​

Job Segment: Training, Manager, Operations, Management

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