Local Application Expert

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Date: 27-Jan-2023

Location: Valenciennes

Company: Alstom

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. 

Key Responsibilities & Accountabilities:

  • Manages Operation activities for applications in France
  • Executes the maintenance activities in coordination with external suppliers. Ensures availability and performance for applications in production at optimized costs, according to the Business needs and Business Solution Strategy.
  • Respects the end-to-end SLA.
  • Executes the level 2 and level 3 support.
  • Delivers expertise in problem management and crisis management as required.
  • Defines the code rules, sanity check, contribute to the strategy of versions management.
  • Creates and maintains application documentation in accordance with standards, and the Portfolio update.
  • Delivers enhancements in line with Business requirements and Business Solutions.
  • Participates to Design, to Optimize and Rationalize the local applications portfolio: number of applications and Total Cost of Ownership.
  • Delivers support to Editor and Software organization to optimize licenses consumption as required.
  • Shares with global projects teams his/her knowledge of local applications and business needs and execute local Project tasks.
  • Validates integration testing, improve and enhance testing repository.
  • Writes the detailed application implementation specifications in accordance with standards.
  • Stays up to date on current technical trends in the related domain or supported solutions.


This position will interact on a regular basis with Business Solutions Service line, IS&T Business Partners, Local Operations Regional Managers, solutions architects, business partners and solutions vendor.


Main Challenges of the role:

  • Executes the transformation of the local applications landscape by supporting the “Application Portfolio Optimisation” program and by proposing and executing new rationalization initiatives. Target in term of optimization and decommissioning will be setup each year”.
  • Contribute to automation of applications installation.
  • Ensures the collaboration with external suppliers.
  • Participates to develop a general knowledge of the local applications portfolio.



To be considered for this role, the candidate needs to demonstrate the following skills experience and attributes:     

  • Graduated with an engineering degree, preferably in information technology, needs to have a minimum of 5 years of experience in application management. The candidate has a good level of knowledge of several business domains. Also the incumbent has a good understanding of the project management processes.
  • The candidate demonstrates good communication and change management and intercultural skills. He/She is result oriented and shows intellectual curiosity and creativity.
  • Fluent in French and operational level for English. The candidate is eager to work with autonomy in an international environment and to face the challenges of the new Alstom.
  • Good team player. Loyal, result-driven, good communication and interpersonal skills, very positive, quick learner, open-minded, confident, motivated, autonomous …
  • Strong problem-solving and analytical skills.
  • Good general technical IT knowledge (Microsoft .net development knowledge, Oracle PL/SQL, SQL server, IIS, AZURE).

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.


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