Quality Manager RSC Sweden

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Date: 28-Sep-2021

Location: Vaesteras, Sweden

Company: Alstom

Req ID:161045 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  




Joining us as a Quality Manager of Rolling Stock and Components for Sweden and Finland you will be looking at a career-defining role.


Purpose of the job


The Quality Manager of Rolling Stock and Components for Sweden and Finland ensures deliveries are on time and to the required quality standards.  He/She cascades & implements the Business Line objectives within the Quality organisation and implements quality policy & tools at Country Business Line level.


The position reports directly to the Quality Director Nordics & Russia and dotted line to the head of Rolling Stock and Services SE&FIN.


Accountabilities & Authorities


Quality Action Plan:

  • Develop Quality Culture & Right First Time Approach.
  • Ensure consistency of QCD objectives and the contractual/regulatory obligations applicable to the projects.
  • Drives continuous improvement plans to analyze and reduce the CONQ, NCR, Safety issues and Demerit


Quality embedded in operations:

  • Deploy Quality Policy within the Business Line
  • Responsible for Quality and Safety assessment of the products & services delivered, according to the contractual quality requirements.
  • Increase Customer satisfaction through periodic meetings, Customers Surveys, product delivery controls,
  • Manage and escalate 8D issues impacting safety and customer
  • Ensure that DFQ Gate Reviews and Suppliers FAI are done in time, including waiver when required


Quality Resources Management:

  • Lead, Manage and develop Quality teams, using quality school, expertise, and APSYS.
  • Deploy standard tools and indicators, and contribute to their improvement


QMS and Process management:

  • Ensure Process governance, Risk and Opportunity management with site interested parties.
  • Evaluate by Internal Audits the quality performance in each process.
  • Ensure the right update about the Quality (QMS) Reference documents, using REX process. 
  • Ensure Business Line QMS conformance against Alstom standards, Customer standards and ISO9001/IRIS requirements/CMMI/ECM.


Performance measurements:

  • Standard Quality KPI (Demerit, CONQ, FAI, DFQ, Go on Time, K1, K2, K3…)
  • APSYS score, Internal & External Audits results
  • Customer satisfaction, through Customer audits & yearly sites evaluation.


Job Location / Mobility:

  • Vasterås with some travel within Sweden and Europe.



  • Degree in Engineering, General Management, Project Management or Quality management.
  • 10 years of experience Quality, project, and operation.
  • Certified lead auditor, desirable.
  • Experience in managing Quality tools and problem-solving tools.
  • Detailed knowledge of the Business Line products and services.
  • Fluent written and spoken English is mandatory.
  • Desirable to be fluent in one of the Scandinavian languages.
  • Excellent Customer communication and negotiation skills.
  • Leadership and communication skills.
  • Ability to manage teams in cross and multicultural relationships.


An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


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