Engineering Support Field Specialist

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Date: 27-Nov-2021

Location: Vado Ligure, Italy

Company: Alstom

Req ID:151322 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   

If you’re ambitious, driven and team oriented, this is your opportunity to build a career as an Engineering Support Field Specialist ! We have a diverse team with people from various backgrounds, and a great team spirit in place, waiting for you to join them: don't wait, apply today!


Main purpose of the role is to provide the right support between the engineering department and the field technicians about modifications, feedbacks and software introduction. In this position, the engineering support provides the necessary help in order to trouble shooting corrective issue aboard vehicles and in order to be present to the technical tables with the client.


Location: Italy, Milan


Key Responsibilities

  • Member of the core teams, TOILS
  • Key point in technical table with the client
  • Engineering support on field in order to implement new SW baselines and modifications on fleets
  • RDI system analysis in order to clarify the Non Conformity with Quality department
  • Engineering support in order to identify new solution to be implemented on locos (hardware and software)
  • Technical Experience to configure Telediagnostic Rules
  • On field support in order to introduce new modifications and updates
  • On field support to trouble shouting failures and correct problems 
  • Methods support in hardware procedures realization
  • COCS / ANSF internal member as examiner



  • Engineering degree or/ and
  • minimum 10 – 15  years relevant experience
  • Expert working on fleets
  • Key player in several different process/tools/technology or product developments
  • Good experience of using tools SW and HW
  • Languages: fluent Italian, English is welcome


Competencies & Skills 

  • Troubleshooting
  • Team work
  • Willingness to take initiative
  • Comprehensive knowledge of commodities in area of specialization
  • Excellent problem-solving skills


We thank all applicants for their interest, however, only those under consideration will be contacted.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


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