Technical Operations Officer

Req ID:499809 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Technical Operations Officer in Outposts, Willowbrook, or Whitby Rail Maintenance Facility we’re looking for?

Take on a new challenge and apply your technical expertise in a cutting-edge field. You’ll work alongside collaborative and proactive teammates.

You'll play a key role in ensuring the seamless operation of train services by monitoring train performance and identifying potential mechanical issues before they affect on-time performance. Day-to-day, you’ll work closely with teams across the business, including Control Supervisors, Outpost Technicians, and Train Operating Crews, to ensure smooth operations and timely communication, and much more.

You’ll specifically take care of monitoring locomotive, coach, DMU, and train service health using advanced health monitoring systems, but also implement recovery plans during service disruptions to minimize delays.

We’ll look to you for:

• Monitoring train performance using resources like Intellitrain, CDS, Witronix, and Metrolinx Network Operations Control Center

• Identifying potential equipment issues in advance of dispatch and coordinating repairs

• Providing troubleshooting instructions to crews during service disruptions

• Collaborating with the Control Supervisor to ensure timely communication with GO Transit Operations

• Maintaining detailed logs and reports on train recovery and incident prevention

• Staying updated with crew operating instructions and notices

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Grade 12 or higher education

• Completed apprenticeship (an asset)

• Three years of railway experience

• Proficiency in computer skills

• Excellent understanding of locomotives and coach equipment

• Strong communication skills across various mediums (face-to-face, phone, email, or radio)

• Ability to provide clear repair instructions to Train Operating Crews, Outpost Technicians, and Maintenance staff

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our dynamic and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership or advanced technical roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 
 

Job Type:​Experienced​