Sr Project Contract Manager

Req ID:512228 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

• The Senior Project Contract (SrPrCM) is a key member of the project team, working in close collaboration with and in charge of preparing and following up on the Project Manager and core project team. 
• The Senior Project Contract Manager (PrCM) provides guidance and leadership and claims activities for the projects or projects assigned to develop, implement, and drive proactive contract/claim, contribute to the global claims management and risk mitigation strategies in accordance with Alstom’s business objectives, including extensions of time (EoTs), variations orders, contract amendments. 
• The Senior Project Contract Manager (PrCM) ensures proper record keeping and file preparation in support of robust claim files. He can lead a team a project, to ensure the defense of Project Contract Manager or Junior Project Contract Manager or is an expert in terms Alstom interests and recovery of Contract Management amounts claimed. The position can be either based Montreal or Toronto offices.

Key accountabilities

• Drives the Contract Management activities, with the support, when resources are allocated, comply and ensure conformance by Alstom and project Team
• Drives the Project Team towards proactive Contract Management
• Ensures application of the CCIM (Contracts, Claims and Insurance Management Manual (CCIM) and Alstom governance) document, and alert if non-conformance is observed as per the rules of the CCIM.
• Prepares with Core Project Team Contract and contributes to the definition of Contract/Claims Management Strategy Plan (CMSP) of Alstom and to the deployment of appropriate tools, best practices.
• Organizes  and ensures elaboration of the Contract Management Day with the Core Project Team
• Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan, as well as keep it updated with project team on quarterly basis.
• Contributes to the review of the Project Monthly Report with the Project Team members
• Monitors Works toward contract obligations, including monitoring of project schedule toward achieving contractual milestones.
• Ensures timely issuance of contractual notices to customers/partners.

• Establishes and monitor the administration of Claims strategy in accordance with contract terms and business objectives.
• Identify, validate, and rank risks and opportunities.

• Establish and implement project specific commercial/ claims related procedures, particularly regarding correspondences, notifications, insurances, delays, variation requests/orders and claims preparation files.  
• In collaboration with Documentation Controller and/or Project Contract Administrator, Project Contract manager or Junior Contract Manager ensures claims are prepared and administrated along a reliable filing and easy access of the correspondence from, and to customers, the customer/partners.
• Monitors/manages correspondence by analyzing (for and with Project Manager/Director) incoming and outgoing correspondence to customers/partners.
• Contributes to Return of Experience (REX)
• Monitors/manages insurance policy and keep its validity in collaboration with Regional Insurance Manager. Keeps the Regional Insurance Manager duly updated regarding all changes on the project that could represent any deviation of the reaching of the insurance policy.
• Develops and produces any project specific processes and ways of working for contract/claim management.
• Develops a pragmatic commercial claims approach based on contractual analysis of the Project and contract terms, to protect, on a daily basis, and defend Alstom interests toward customers and partners.
• Provide at any time, on the Management demand, a reliable and understandable claims analysis of the Project or a specific aspect of a Project.
• Carefully monitors, records, and notifies customer/partners regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.
• Monitors towards customer/partner requests for variations / change orders / extensions of time.  Provides follow-up, as necessary, to drive to transactional closure, including updates to the Variation Orders (VO) / Variation Requests (VR) / Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM approval.

Performance measurements:   (OTD, QCD, Sales, PMC, Orders, Gross margin, etc.)

• Specific claim recovery target achievement;
• Defining and implementing best practices in claims/contract management
• contract Management KPIs related objectives
• Driving Contract management towards visible results
• Bringing additional best practices in contract/claim management

• Contribution to added value of the function to projects

Competencies & Skills

• Having Claims activities experience on big projects, preferably in rail industry or infrastructure projects, expert in building and the defending claims, able to justify of significant claims successes. 
• Able to understand, interpret, and enforce contract terms and conditions. contractual documents, including terms and conditions, planning, and technical specifications 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of organization.                                                                                                                                                             
• Ability to understand project financials and impact of contract/claim management on project’s profitability.                                                                                                                                                             
• Ability to solve practical problems and deal with a variety of variables in situations.
• Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.                   
• Ability to anticipate and manage conflicting priorities.                                                                                                                                                             
• To perform this job successfully, an individual should have knowledge of Contract Management systems; Project Management software; Excel Spreadsheet software and Microsoft Office Word Processing software.
• Ability to work in a proactive mode
• Ability to be operationally effective and accountable. 
• Ability to work transversally and collaboratively in a strong spirit of teamwork. 
• Willingness and ability to be creative and bring forward new ideas and innovations.
• Must be able to communicate with precision and transparency.

Reports directly to:

Head of Region Contract Management

Educational Requirements

• A degree in Law, Engineering, Finance, Technical, Economics or business sciences
• French and English Mandatory

Experience

• Knowledge of the Project, Operations and Legal and Compliance organization
• Knowledge of the operations organizations and the support function organization involved in claims
• Knowledge of our products
• Knowledge of international markets
• Minimum of 10 to 15 years of Contract / Claim Management experience (preferred) / Project Managemen
• Compensation: $115k - 150k

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.