Quality Manager

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Date: 30-Nov-2022

Location: Toronto, ON, CA

Company: Alstom

Req ID:314641 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

PURPOSE OF THE JOB

  • Support the Project Team, to ensure the project Quality assurance by coordinating all quality activities throughout the project (SQCDP)

 

MAIN RESPONSABILITIES
Customer Quality

  • Be the interface with the Customer quality teams

Certification

  • Define and deploy Quality Management System
  • Prepare plan to certification ISO 9001
  • Maintain ISO 9001 certification

Project Quality

  • Establish the Project Quality plan and ensure the proper application during contract execution in accordance to the contract requirements, and to the Alstom processes
  • Contribute to the criticality assessment of sub-systems to ensure right level of safety and quality assurance as well as inspection activities for all identified CTQ.
  • Be the preferable interface in the Project Team for all the métiers Quality needed for the Project (Engineering EQ, Industrial IQ and Supplier SQ) 
  • Guide project teams in understanding Quality contributions to the project.
  • Animate and coordinate the project quality community (system and sub-systems)
  • Provide quality awareness on quality activities planned for the project and organise if needed quality trainings
  • Support on request project audits, reviews and approval of vendor quality systems and audits compliance

Project execution controls

  • Support the project teams and the PM to prepare gate reviews & follow up related action plans
  • Report quality and safety alerts and manage Non-conformities and Safety issues
  •  Ensure quality of the modifications made during the project
  • Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization.
  • Control project deliverables compliance through inspection and audits - to authorize presentation / delivery to customer
  • Ensure that all the REX of all the métiers have been considered in the Risks & Opportunities and closely monitor to prevent occurrence

Measure and improve project quality performance:

  • Facilitate problem solving during project execution phase to reduce the costs of non-quality (8D, REX and standards evolution)
  • Improve the efficiency of quality teams to reduce the function costs
  • Make sure that the relevant stakeholders are included in Customer issues solving process (if needed).
  • Implement an effective corrective and preventive action system 
  • Provide support for progress periodic reporting through quality indicators and identify improvement opportunities 

Performance measurements: 

  • “On Time” Gate Reviews and shared with PMO “DFQ Look Ahead”
  • Number of remaining Safety or Customer Issues to fix after target time agreed
  • Cost of Non-Quality and speed to solve non-conformities

Job Location / Mobility

  • Toronto

 

Educational Requirements

Mandatory: 

  • Master’s degree in engineering with Management background depending on the size of the project
  • Experience in managing Quality tools and problem-solving tools
  • Awareness on Processes and Products delivered in the project,
  • Fluent in English

Desirable: 

  • Knowledge of railway industry (norms, certifications…) would be an asset
  • Experience in Quality / audit are appreciated 

 

Experience:

Mandatory: 

  • Awareness on Processes and Products delivered in the project 
  • Fluent in English
  • Experience audit

Desirable:

  • Process oriented


Competencies & Skills

  • Rigor, Communication, knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,.) and quality tools
  • Experience in operational activities and in documentation management
  • Collaboration and team working 
     

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

 

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

 


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