Operational Quality Assurance Engineer

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Date: 03-Jun-2022

Location: Toronto, ON, Canada

Company: Alstom

Req ID:296461 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   


Join us as Operational Quality Assurance Engineer, and you’ll be looking at a career-defining role based in Toronto (ON), CA.


The Operational Quality Assurance (OQA) Engineer supports the Services Sites in implementing, managing and improving all quality relevant elements, such as product quality requirements, the process preparation, in process control, feedback/feed forward, and quality process management. They support the Sites in the adherence to the ISO Quality Plan ensure quality and to optimize the problem solving process.

Quality control and inspection activities are supported according to the defined process. The final inspection of equipment prior to it entering Service is a key OQA activity. In addition the OQA Engineer is responsible for auditing functions, statistical controls, analysis and quality planning, organizes, coordinates, and completes program audits to ensure the program meets established criteria.




  • Supporting operations and supporting departments and  functions in the adherence to the ISO Quality Plan
  • Quality control and inspection activities, Identification and reoccurring, and systematic problems. Initiating of problem solving processes, supporting feedback process and integration of lessons learnt into causing functions.
  • Process governance:  ISO 9001 adherence.  All documentation updating, auditing result compilation and continuous improvement of the program.
  • Final inspection program of equipment prior to entering passenger service.
  • Drive and support quality improvement initiatives and activities in Operations, integrating related department and functions that are affecting operations. 
  • Support the effective problem solving by leading and conducting problem solving processes, using structured problem-solving methods 




  • Typically 3 – 5 years experience in a relevant role.
  • Very good knowledge and experience of quality standards and quality checks.
  • Very good knowledge of our products and their acceptance criteria.
  • Very good knowledge and experience of Q6 standards and elements, especially feedback / feed forward processes, quality gates, problem solving.
  • Drive and conduct problem solving processes using structured problem solving methods.
  • Knowledge of PDCA, Lean.
  • Specialized or cross-functional knowledge / relevant experience required by the position/role
  • Close collaboration with methods, the maintenance areas and the continuous improvement
  • Experience with internal auditing and overall quality systems
  • Computer-literate (MS Office)


We thank all applicants for their interest; however, only those under consideration will be contacted.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.

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