Contract Manager - Maintenance Projects

Date: 24 oct. 2021

Lieu: Toronto, ON, Canada

Entreprise: Alstom

Req ID:179001 

Nous créons des innovations intelligentes pour relever les défis de la mobilité d’aujourd'hui et de demain. Nous concevons et fabriquons une gamme complète de systèmes de transport, des trains à grande vitesse aux bus électriques et trains sans conducteur, en passant par les solutions d'infrastructure, de signalisation et de mobilité digitale. Nous rejoindre, c’est intégrer une communauté internationale de plus 70000 personnes qui se consacrent à la résolution de problèmes de mobilité concrets et à la réalisation de projets internationaux ayant un impact local durable.

The Contract Manager (CM) will be in charge of the Services & Maintenance Portfolio and will be a key member of the project team, working in close collaboration with the Project General Managers and core project teams  He/she provides guidance and leadership to develop, implement, and drive proactive contract/claim management and risk mitigation strategies in accordance with Alstom’s business objectives; including guidance on LD claims. variations orders, contract amendments.  He/she ensures proper record keeping and file preparation in support of robust claim files.
Key accountabilities 

§    Ensures application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance.
§    Prepares Contract Summary and ensure it is widely communicated and regularly updated.
§    Prepares with Core Project Team Contract Management Strategy Plan (CMSP)
§    Organizes the Contract Management Day with the Core Project Team
§    Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan, as well as keep it updated and communicated with project team on quarterly basis.
§    Contributes to CDRL with the Project Team members so that it is launched in time, is accurately communicated, and updated (for new projects)
§    Monitors Works toward contract obligations, including support to monitoring of project schedule towards achieving contractual milestones.
§    Ensures timely issuance of contractual notices.
§    Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files.
§    In collaboration with Site Documentation Controller and/or Project Contract Administrator, ensures a reliable filing and easy access of all correspondences.
§    Monitors/manages correspondence by analyzing (with Project Manager/Director) incoming and outgoing correspondences to third parties.
§    Contributes to REX.
§    Monitors/manages insurance policies and keep their validity in collaboration with Regional Insurance Manager. Keeps the Regional Insurance Manager updated regarding all changes/ deviation to insurance policies.
§    Develops and produces any project specific processes and ways of working for contract/claim management.
§    Develops a pragmatic commercial approach based on contractual analysis of the project, to protect Alstom interests.
§    Carefully monitors, records, and notifies customer/partners and any third party regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations.
§    Monitors customer/partner requests for variations / change orders / extensions of time.  Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM/PD approval.
§    Provides proactive advice on specific issues, risks, contractual/claims activities, taking into account the contract and business objectives.
§    Reports on contract management and claims activities to the project, Legal, and Contract Management teams.
§    Ensures Contract management KPIS are reported as per reporting deadlines including gathering the inputs from Key supplier Contract Managers and Insurance Managers if/as applicable
§    Provides training on contract/claim management to key project stakeholders, including project management, finance, engineering, sourcing.
§    Anticipates events and risks associated with the contract management activities; propose alternative proactive solutions to keep the situation under control.
§    Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Key Supplier Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities.
§    Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project.
§    For Dispute Arbitration Board (DAB) or similar non-litigation mechanism for dispute resolution, PrCM is required to prepare DAB files, referral notes along with substantial evidences and active participation in the process before the adjudication board or similar board.
§    For litigation process handled by Legal Team, CM will support Legal team or external counsel
§    Able to travel up to 30% to of the time
Performance measurements:

§    Contract Management KPIs related objectives
§    Defining and implementing best practices in contract/claim management
Educational Requirements :
A degree in Law, Engineering, Finance, Technical, Economics or business sciences or relevant experience

§    French and English are mandatory (speaking & writing)
§    Two years of Contract/Claim Management / Project Management or related business experience

Competencies & Skills  
§    Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications 
§    Ability to write routine reports and correspondence. 
§    Ability to speak effectively before groups of customers or employees of organization.                                                                                                                                                              
§    Ability to understand project financials and impact of contract/claim management on project’s profitability.                                                                                                                                                                
§    Ability to solve practical problems and deal with a variety of variables in situations.
§    Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.                                                         
§    Ability to anticipate and manage conflicting priorities.                                                                                                                                 
§    To perform this job successfully, an individual should have knowledge of Contract Management mandates (Alstom); Project Management; Excel Spreadsheet software and Microsoft Office Word Processing software.
§    Ability to work in a proactive mode
§    Ability to be operationally effective and accountable. 
§    Ability to work transversally and collaboratively in a strong spirit of teamwork. 
§    Willingness and ability to be creative and bring forward new ideas and be customer focussed as well as business focused.
§    Must be able to communicate with precision and transparency

Les engagements de notre entreprise se fondent sur une culture agile, inclusive et responsable qui offre à des personnes de tout horizon l’opportunité de se développer, d’apprendre et de progresser tout au long de leur carrière. Nous encourageons nos salariés à réaliser pleinement leur potentiel, tout en leur accordant l’estime et le respect dus à chaque individu.


Job Type:​Expérimenté