PI/T&C Field Engineer (Wanda EMU Project) 1

Req ID:489748 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Working Location: Tucheng District, New Taipei City

We're hiring 2 PI (Product Information)/T&C Field Engineer to join our WANDA EMU Project team. Taipei Metro WANDA Line will be for Zhonghe to Shulin, cross Taipei and New Taipei Cities. In this new line, Alstom manufacturing Metro train will provide our passengers a new journey experience. First train was arrived in Taipei November 2024 and more to come in 2025. We would like to invite you to join our team to implement the resolution, investigation and troubleshooting for our goal of good quality delivery and smooth journey for the citizens.

What I should do in this Position?

• Support technical activity on Alstom products during Product Information (PI) period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
• Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
• Define troubleshooting methodology
• Propose & implement on-site technical improvement and modification required in terms of mechanical & electrical activities
• Define technical guidance and lead technicians in troubleshooting and repairs activities
• Review &  feedback on technical documentation (work instruction, DDR, etc.) deficiencies.
• Advises PI management team regarding customer satisfaction, product performance, and suggestions for product enhancements
• Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM)
• Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
• Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
• Drive and support containment to avoid reoccurrence of failures
• Supports as-maintained Alstom product configuration control and relevant documentation management
• Support technical reviews with internal and external Suppliers, partners, customers, authorities
• Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams. Provides status and transparence on PI activities, key technical issues, to PrPIM.
• Apply EHS requirements on site with the support of EHS team representatives
• Drive technical Return of Experience/reporting/feedback as support of Project PI Manager (PrPIM)
• Support Obsolescence Management (if applicable)
• Support preparation and implementation of Field Modifications (FM)
• Support client maintenance on job training when required 

What I should be equipeed to qualified for this Position?

• Bachelor degree in Engineering or Industrial
• At least 8 years of technical experience in Train/EMU/T&C. 
• Safety awareness and knowledge in Metro Project
• Technical knowledge in Train/EMU, either in Mechanical or Electrical Engineering perspect
• Fluent in both English and Chinese as a must

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​