Sales Administrator

Req ID:499182 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full time Sales Administrator we are looking for in Stockholm?

Your future role

As a Sales Administrator, you will be responsible for Product Sales Support at Customer service D&IS Nordics, being part of a team working with spares, repairs and services for signalling products to the rail industry.
You will be responsible for maintaining contracts and price lists, quoting spot orders to external customers in the ERP system. Also you will be organizing and selling our products to end-customers as well as providing back-office sales support and follow ups with customers and internal stakeholders. You will update financial information, maintain and develop processes.

We’ll look to you for:

• Manage external customer quotations and contract execution.
• Execute Contract updates from bid team and ensuring data correctness

• Maintain contracts and price lists in ERP system
• Respond to customer inquiries
• Database management 
• Interface with customer service officers and Bid teams.
• Keep track of and improving customer OTIF and OTD
• Be the customer interface in weekly meetings

All about you:

You are result and data driven and enjoy working in network. You are comfortable in an international and multi-cultural environment and on-time delivery for you is trouble-free. Ideally you have experience in sales of technical products and well documented knowledge in administrative systems.

• Education or experienced in Business administration or similar.
• Fluency in Swedish is mandatory.
• Strong experience in SAP
• Experience MS Office (Excel especially).
• Experience in B2B sales and service.
• Very good communication skills.
• Proactively addressing customer issues before they escalate.
• Service-minded.
• Ability to build relationships and trust (internal and external).
• Attention to details.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.