Transportation Control Tower Manager

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Date: 13-Nov-2022

Location: Saint-Bruno, QC, CA

Company: Alstom

Req ID:325581 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

The Transportation Control Tower Manager supports and facilitate the transformation of Alstom transportation organization in line with the Supply Chain strategy.

You manage and optimize TCT operations and shipments ensuring process and regulation compliance. You manage the relationship and contract with key strategic provider(s) and you drive transformation initiatives :

  • Lead the Transportation Control Tower strategy and deployment
  • Lead the governance established between Alstom and the transportation service provider
  • Maintain and sustain the Transportation performance scorecard both in terms of the quality of the services and costs
  • Supports strategic programs, projects and network studies for the Transportation organization to achieve AT operational objectives
  • Drive consistency in process, systems & data across AT Sites
  • Facilitate communication towards internal and external stakeholders
  • Team management



You lead the Transportation Control Tower strategy and deployment Sourcing Strategy

  • Define areas of opportunities for Transport Control Towers services (regions, sites, suppliers…)
  • Manage relationship with Sites using TCT services; run regular feedback sessions to continuously develop scope of services and improve customer satisfaction
  • Express requirements and specifications with regards to IS&T tools and development
  • Document requirements and specifications with regards to scope of services for Transportation Provider(s); actively participate in RFPs for transportation services and business award in collaboration with Indirect Procurement
  • Contribute actively to the definition and implementation of the Indirect Sourcing strategy for the Transportation commodity (overseas, road, rail, parcels…)
  • Participate in Suppliers Performance and Business reviews (monthly / quarterly per Suppliers governance model)
  • Be second escalation point for operational issues raised by Alstom Sites after Vendor Managers


You maintain the Transportation Performance management system for the scope under your responsibility

  • Implement and maintain standard KPIs (on-time pickup and delivery, transport in/out per vehicle, truck fill-rate, cost per kg per shipment…);
  • Understand reporting needs and design reports that provide stakeholders with accurate measurements of their business drivers
  • Design robust data collection system (from AT systems and/ or external parties); maintain data repository
  • Ensure timely and accurate update of performance dashboard and reports
  • Monitor cost performance vs Budget; identify cost drivers, analyse deviations and propose action plans
  • Contribute in design and continuous improvement of Transportation metrics


You drive consistency in process mapping, systems & data across Sites

  • Drive process analysis for harmonization across Sites and across Functions (Supply Chain, Indirect Procurement, Finance,…)
  • Maintain documentation of Transportation processes using Operational Excellence tools (VSM, SIPOC)
  • Identify best practice with regards to performance as well as process efficiency


You facilitate the continuous improvement and transformation of the Transportation organization

  • Analyse performance, identify opportunities for improvement and propose corrective actions or improvement plans
  • Run network studies aimed at improving AT Transportation network, decreasing Total Cost and Delivery lead-times
  • Develop TCT services via REX and sharing best practices
  • Contribute with transportation cost models to Supply Chain TCO (Total Cost of Ownership) for end-to-end business cases and optimization of material flows


You manage a team of internal and/ external collaborators

  • Provide a long-term vision to the team, set yearly objectives and targets, support and coach in achieving these targets and objectives, perform performance appraisals, set and follow up team members development plans and induction program for new comers
  • Coach and support team members
  • Anticipate and plan workload; align activity and projects across team members based on workload and complexity; anticipate resources needed to manage business trends (up/ down)
  • Contribute to HR initiatives : Company Policy, Jobs & Competences, Training & Qualification, staffing & organization



  • University degree in international transport or supply chain field
  • Fluent in English              
  • Knowledge of modern principles for efficient transportation management, and distribution control (Desirable)
  • Minimum 5 years in similar Supply Chain position
  • Validated experiences in logistics, 3PL management, import and export procedure
  • Good understanding of customs regulations and procedures             
  • SAP knowledge (Desirable)
  • Leadership, initiative and decision minded
  • Team spirit approach and good communication skills
  • Strong Ethics & High Integrity
  • Continual learning & professional development

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Supply Chain Manager, Logistics, Supply Chain, Supply, Procurement, Operations