Operations Manager

Req ID:486600 

 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Operations Manager in Sofia we’re looking for?

Your future role

Take on a new challenge and apply your production, management, and organizational expertise in a new cutting-edge field. You’ll work alongside professional and dedicated teammates while reporting to Pavel in Sofia.

You'll manage and coordinate our operations for the BDZ - Desiro maintenance project within the Services product line in Bulgaria. Day-to-day, you’ll work closely with teams across the business (such as business development, bids, project management, engineering, industrial, quality, and various support functions), offer support to our local teams, maintain the link with our central teams, and much more.

You’ll specifically take care of ensuring production targets, quality standards, and safety requirements are achieved through the execution of the production plan and the efficient management of resources, but also drive continuous improvement initiatives to enhance operational processes.

We’ll look to you for:

• Managing a Production Team, including monitoring and controlling production on a shift-by-shift basis.
• Ensuring accountability for production is clearly defined and delegated effectively.
• Identifying staffing requirements for budgeted fixed workloads while ensuring flexibility and high levels of productivity.
• Managing organizational change to optimize working practices and ensure a productive workforce.
• Identifying training and other resource needs to facilitate production in the most effective way.
• Ensuring all production meets the safety and quality requirements of internal standards and customer specifications.
• Monitoring working practices and the environment to ensure compliance with mandatory and statutory requirements.
• Minimizing depot-operating costs and maximizing efficiencies through effective resource planning and production overtime control.
• Reviewing work plans to ensure daily production targets are met and conducting analysis where targets are not achieved.
• Proactively identifying areas for improvement based on production/service operation reports and customer feedback, and initiating actions to ensure improvements.
• Managing relationships with sub-contractors and customers.
• Supporting the continuous improvement of processes by identifying and implementing changes to improve maintenance and operational practices.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree in engineering.
• Management experience with large groups of staff (10+).
• Preferable experience in fleet and/or maintenance operations and planning roles.
• Technical knowledge of relevant traction and rolling stock.
• An understanding of railway depot and railway industry operations (preferable).
• Proficiency in MS Office, SAP, Word, and Excel.
• Advanced English language proficiency.
• Bulgarian language proficiency is a must.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.
• Work with the latest standards in the railway industry.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Utilise our professional and friendly working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development through award-winning learning opportunities.
• Progress towards top management roles in our local or global organization.
• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.