Services Senior Administrator

The Services Project(s) Planner & Team Assistant is key role within the Services Project Organisation in the country. He/She reports directly to the Head of Services Project and support all services-related activities in Singapore. He/She is responsible to provide high-level schedules / internal project scheduling and key milestones into the Project tools. He/She will ensure that all Project Management processes and tools are properly adhered to. He/She will ensure that the administrative activities such as documentation management, correspondence management, etc are executed by the members of the project teams diligently. 

Ongoing Services Project Include:

1. R151 LTSS
2. CCL LTSS
3. BPLRT LTSS

Key Accountabilities:

• Update high-level schedules / internal project scheduling and key milestones for all Services projects within the portfolio or parts of schedules of projects with any criticality.
• Collect time related progress information to update progress charts.
• Key user for Ody.C, supports the Project Manager(s) on the use of Ody.C. Provide training for the team.
• Liaising with the PMs and project team on a regular basis to obtain various information for the Head of Projects
• Ensure Project tools and processes are effectively used across the Services Projects.
• Ensuring that all Project Report(s) (internal & external) are compiled in a consistent and timely manner across projects.
• Manage/Control all official correspondences with end-Customer (letters, monthly reports etc)
• Manage the project / Services business repository e.g. SharePoint
• Arranging team events with a keen focus on team building and cohesion between the various Services Project teams.  
• Customer liaison – build up relationships with the customers at all levels and become a reliable point of contact for them.
• Support the setup and ensure the maintenance and operation of the Fleet Maintenance Centre which includes Visualisation Boards and other IT infrastructure.
• Support the execution of the DFQ process for all Service gates to secure DFQ GO On Time
• Provide the necessary support to newcomers in the team

Competencies & Skills

• Basic knowledge of project scheduling theory.
• Practical skills in at least one scheduling software tool
• Practical skills in MS Office software tools (Excel, Word, PowerPoint)
• Fundamental knowledge of the engineering or construction industries.
• Prepared to learn
• Good interpersonal skills; a team player.
• Accuracy and attention to details
• Adaptability in a multi-cultural and rapidly changing environment.
• Trustworthy / Confidential / Discretion
• Sense of urgency
• Autonomy, good sense of initiative and ability to anticipate and solve issues
• Quality rather than quantity service
• Reactivity
• Good relationship and communication skills
• Team-spirit and customer focused

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.