Services D&IS LTSS Project Manager

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Date: 3 Jul 2024

Location: Singapore, SG

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide



  • The Project Manager responsible to manage and to lead all topics related to the Long Term Service Support (LTSS) of U300 project in Singapore
  • The Project Manager is fully accountable for the Cost, Quality, Delay and Performance of the project.
  • The Project Manager reports to the Senior Project Manager.



  • To be the prime contact for the LTSS U300  project
  • To interface with the client and other stakeholders.
  • To deliver project according to QCD, Contract and Safety commitments as specified at contract signature.
  • To be able to build a workload according to project planning, animate and lead operationally the Project Core Team, defining the project priorities
  • To follow-up on actions with the different stakeholder (off-shore team, on-shore team, client, operator, suppliers).
  • Interface with the different Alstom sites (lateral support in Singapore and vertical access to other overseas sites) and ensuring timely dissemination of critical, technical, safety and best practices.
  • To respect of Project Management Processes, Methods & Tools.
  • Responsible to deliver KPIs (Repair exchange within 1 working day, Part support, Quality Assurance, Technical/Specialist support) of the project
  • To establish Key Project Indicator Metrics - Measuring and improving Project quality performances and ensure Return on Experience is captured / taken into account.
  • To be in charge to the budget allocated to the LTSS U300 project.
  • To ensure Environment Health & Safety (EHS) rules are applied all EHS is systematically reviewed before site work: Hazard identification, risk control, etc.
  • To ensure that the project workload needs are well forecasted and anticipated by Project Core Team
  • Participate & prepare Monthly Project Review (MPR) to Management ( Internal and customer).
  • Define, review & adjust strategies of the project with Services Projects Director and Customer Director; periodically
  • Support Customer Director in proposing and negotiating variation orders and claims with customer
  • Support Customer Director in getting customer acceptance of the project
  • To establish and review on a regular basis the risk register.
  • Set-up of the front office and lead the mobilization phase.
  • Ensure comprehensive review of current maintenance processes and certify the competency of Operator so as to align with Alstom’s O&M best practices.
  • Support Operator to improve operational performance by recommending sound action plans derived from REX.
  • Ensure no obsolescence of the LTSS parts/items by leveraging on Alstom back-office which has the global-watch capability and proactive strategies.
  • Manage the relationship with Operator at operation level and coordinate the local activity.
  • Collaborate with Operator to resolve complex faults such as NFF/Intermittent faults.


Qualifications & Skills:

  • Degree in Engineering



  • Project Management execution experience
  • Strong knowledge of business processes
  • Good knowledge of signalling system design
  • Good knowledge in Services /Maintenances
  • Strong experience in planning and design deployment.
  • PMI Certified is an added value



  • To be able to manage a direct and indirect team and deliver.
  • Works well under pressure
  • Open mindset, able to work in a highly diverse and fast paced environment
  • Ability to demonstrate excellent communication skills and the ability to guide, influence and convince others, while working in an international & diverse organization;
  • Autonomous, you have the sense of emergency in order to define priority to deliver as per commitment.



  • Language Skills: English
  • Location for the role: Singapore

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

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