Senior Troubleshooting Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the Job

• Troubleshooting of Rolling Stock Circle line trains to understand failure root causes and increase reliability of the current fleet
• Carry out the test of trains in accordance with the testing procedure and as per schedule

Performance Measurement

• Time to intervention (mobilisation time)
• Technical competence and autonomy (duration of intervention)
• Quality of failure diagnosis
• Compliance with EHS rules and work related processes

Responsibilities

• Perform troubleshooting on trains during off-service time along with SMRT team that have reported faults or failures
• Collect the loggs and compare with nominal cases
• Manage the repair of failures as soon as they appear or identified potential solutions / ideas according to the identified root causes
• Challenge signalling loggs
• Installation of new software and verification of the updates / upgrade
• Writing of type test and reports
• Exchange with PU and relevant experts for the design definition / technical issues encountered…
• Analyze documentation from C830 (schematics, specifications…)
• Ensure validity and certification of relevant tools
• Populate relevant failure data base (FRACAS, Railsys Light, Weybull…)
• Guarantee information flow within the trouble shooting team
• Contribute to Reliability Growth and Return of Experience
• Provide support in special cases (FMI, Bulletins…)
• Respect EHS rules and any work related processes
• Trace with precision and rigour each failure.
• In case of unsolved deviations, escalate to the Project Engineering Manager
• Propose improvement of the process
• Work in a team spirit and transparency with its shift and the other shift.
• Ensure Interface and perfect working relationship with : Maintenance engineer, technician, RAMS engineer…
• Escalate any non-up-to-date testing tools.
• Should be aware of their KPI’s and performance on the respective KPI’s.
• Reports Deviations, Near-misses and Accidents.

Behavioural Skills / Competencies

• Team oriented with the ability to work independently
• Customer Focus / Management skills
• Prepared and able to work in a fast paced and pressure environment
• High level of professionalism
• EH&S Performance

Technical Skills & Competencies

• Fluent in English
• Railway knowledge, TCMS (FIP and MVB network), Signalling

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.