Project Manager BPLRT TSSSA

The Project Manager (PM) for Singapore’s Bukit Panjang Light Rail Transit (BPLRT) Technical Support and Spares Supply Agreement (TSSSA) Project, shall be responsible to deliver the TSSSA Support to Alstom’s Customer SMRT Trains, Singapore for a 10 year TSSSA project for the BPLRT fleet incl systems scope (APM Vehicles, Signalling, Power Rails and GW Switches) for the NCX 1 and the NCX 2 fleet.

The TSSSA project covers all activities which are required to help our customer deliver the maximum performance and availability of the BPLRT covered systems during the LTSS contract period. The TSSSA scope is split into the following categories:

• Engineering & Technical Support,
• Obsolescence Management,
• Spares Supply & Management.

Covered Systems include for both NCX1 and NCX2 fleets:

• APM Vehicles
• Signaling System
• Power Rail
• Guide Way Switch

The PM will lead the project and cope with the unique challenge of continually focusing on a pro-active management that the functions keep their delegated budgets, meet their schedules and deliver on their obligation. The candidate shall develop and maintain seamless co-ordination and relationship with Customer to deliver smooth execution and timely resolution of project aspects.

The PM is responsible to apply the key Project Management Processes and the applicable tools for the implementation, and is accountable for the strict and efficient application thereof. The PM has to ensure that all Project Core Team members have sufficient financial and reporting governance and to ensure all risks and opportunities are properly addressed and mitigated.

Key objectives:

• Drive the execution of the BPLRT TSSSA project with medium criticality, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes,
• Be accountable for project Quality Cost Delivery Planning (QCDP),
• Deliver the Vehicle Maintenance Schedule (VMS) optimization and achieve target Life Cycle Costs (LCC) scenarios,
• Ensure safe working of the team with due adherence of Alstom’s AZDP rules and LOTO guidance
• Build and sustain Customer Maintenance organization senior management level intimacy
• Ensure Alstom legal and contractual rights are protected,

Seek and propose to the Customer Director / Platform additional opportunities.

1/ Be accountable for project QCDP performance and optimize Project Financial performance (Margin & Cash)

• As owner of the Project Management Work Package (WP), the Senior Project Manager is QCDP accountable for all the activities of its WP.

2/ Be responsible for the project governance. Define project strategy in line with contract requirements, including PMP elaboration and objectives allocation to Sub-Systems (planning, cost, quality, performance)

3/ Lead and coordinate project activities and stakeholders from transfer to close-out including:

• Definition of Project objectives and main drivers (product/service performance, planning) to achieve customer satisfaction in the frame of the Contract
• Resources management:
• Define in advance project core team staffing, as well as its WP resources
• Escalate when project resources available do not match the project needs
• Team leading, including Core Team and when applicable Project Managers of internal and external partners:
• Make sure that key project stakeholders are aligned towards project/ goals.
• Engage project teams in the successful achievement of project objectives and strengthen relationships among them
• Synchronize internal partners and arbitrate when necessary
• Deliver the Vehicle Maintenance Schedule/ Inspections (VMS/ VMI) objectives to achieve target budgets,
• Management and control of Life Cycle Costs (LCC) – covering spares/ materials/ consumables cost for Preventive Maintenance, Corrective Maintenance and Overhaulings
• Alignment with contractual requirements and management of variation orders. Arbitration of Q,C,D,P re-baselining and change management at project level. Manage claim and litigations if needed
• Proactive risk, saving and opportunity management
• Management of the project progress and its contractual and internal KPIs, and reports to senior management, with transparency during the business/critical project reviews. The Senior Project Manager is the representative of the project towards Alstom management.
• Ensuring compliance with applicable rules, instructions and standards: Code of Ethics & Compliance, EHS, Railway Safety, Quality, Project Management Manual

4/ Manage customer and external stakeholders’ relationship

• Continuously ensuring alignment with customer contractual requirements
• Proactive Customer relationship management and ensuring highest Customer Satisfaction scores
• Ensuring and balancing relationships contract management and variation orders towards customer

Performance measurements:  

• Customer relationship building
• Project Performance Indicator (PPI)
• Cash Performance Indicator (CPI)  
• Gate review Go on time / OTD- GR
• Control and improvement of Life Cycle Costs (LCC)
• Customer Satisfaction       
• Ensure EHS adherence as per Alstom AZDP rules

EDUCATION

• Bachelors degree in Engg or Technology
• IPMA level A (or equivalent)
• 10 years experience in railway industry of which at least 5 years as project manager or in a global product line role
• Experience of working in and with multi-national companies and in different business cultures

COMPETENCIES AND SKILLS

• Project management skills 
• Good communication skills
• Team management (capacity to coordinate and ensure collaboration of multi-site/multi-functional teams)
• Leadership, entrepreneurship mindset and result oriented
• Good Knowledge of Project management processes
• Good knowledge of railway products and systems
• Ability to manage customer relationship
• Advanced Negotiation skills
• Conflict and crisis management
• Complexity management skills

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