Site Quality Head - MNJ

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your quality and operational excellence expertise in a cutting-edge field. You’ll work alongside dedicated, collaborative, and forward-thinking teammates.

You'll make a real impact by driving a culture of quality and ensuring that our products and services meet the highest standards. Day-to-day, you’ll work closely with teams across the business (engineering, operations, and customer-facing teams), oversee quality action plans, and ensure compliance with contractual and regulatory obligations, and much more.

You’ll specifically take care of deploying the Quality Policy at the site level and managing the Quality and Safety assessments of our products and services, but also increasing customer satisfaction through proactive engagement and continuous improvement initiatives.

We’ll look to you for:

• Developing a Quality Culture and fostering a "Right First Time" approach

• Ensuring consistency of QCD (Quality, Cost, Delivery) objectives with contractual and regulatory obligations

• Driving continuous improvement plans to reduce CONQ (Cost of Non-Quality), NCRs (Non-Conformance Reports), safety issues, and demerits

• Leading and developing Quality teams, leveraging expertise and APSYS methodologies

• Deploying standard tools and indicators while contributing to their improvement

• Ensuring site QMS (Quality Management System) conformance with Alstom standards, customer standards, and ISO9001/IRIS/CMMI/ECM requirements

• Managing internal audits and driving risk and opportunity management

• Enhancing customer satisfaction through periodic meetings, surveys, and product delivery controls

• Escalating and managing top issues impacting safety and customer satisfaction

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree in Engineering

• 20 years of experience in Quality, ideally within Automotive or Heavy Engineering industries

• Strong understanding of QMS frameworks, including ISO9001, IRIS, and CMMI

• Experience with deploying quality policies and driving cultural change

• Knowledge of continuous improvement methodologies and tools (e.g., APSYS)

• Proven ability to lead and develop teams

• Strong problem-solving and decision-making skills

• Excellent communication and stakeholder management abilities

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership roles in quality or other functions

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.