Methods & Tools Engineer

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Date: 07-Jan-2022

Location: Savigliano, CN, Italy

Company: Alstom

Req ID:181706 

We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.


Job Title & Purpose

Job Title

Methods & Tools Engineer


Purpose of the Job

  • Support Business Processes efficiency through implementation and continuous improvement of ad-hoc Methodologies (“How”) ; while IS&T develop & maintain Tools (“With”) ; and while Engineering Métiers define and deploy Process (“What”&“Control”) : to provide a “complete Solution” according Eng. strategy (“Why”).
  • According to Engineering Management Handbook and local/central Efficiency Initiatives : to improve End-to-End (“E2E”) fluid data-flow between departments, along DFQ V-cycle Contracts execution.
  • He/she contributes with Métiers and IS&T in Solution PROJECT mode (on Workpackages allocated in phases: Study/Design/Build/Validate/Deploy according Project Operating Model & specific RACI), and in Solution RUN mode (for continuous improvement according dedicated Support Model).
  • As a main change-agent contributor and as Level2 Functional support, he relies on Key-Users for local interface with operational Users to distribute & capitalize returns of experience for Functional support (methodologies). While IS&T interface KU for Technical support (tool availability & performances), and while Métiers assure Process support (Rules & Control of application by operational users in Contracts execution).
  • Can be specialized on Methodologies dedicated to some sub-Process (see §“Technical Skills&Competencies”)

Position in the Organization

Organizational Reportings

  • Hierarchical report to : Site/Pole M&T Manager/Dgital Mock-up Manager.
  • Functional report to : Project Manager of new “Solution” for allocated workpackages.
  • KU Network for his Discipline report Functionally to : M&T Engineer.

M&T Engineers Workforce : can be adjusted locally to face large Project deploy or major Change in site WoW. Some activities can be delegated to M&T subcontractors, or re-allocated to other Job/Role according specific Project RACI.

Key Network & Links

  • Métiers for Process : Business_Process_Owner (central BPO) or Métier Process_Correspondents (local).
  • IS&T for Tools support : IT Supporters ; KU-Online ; local EUSS ; IS Solution_Owners ; IT Solution_Managers.
  • Key-Users : to animate Top-Down/Bottom-Up exchanges and reinforce Functional support Level 1 to Users.
  • DM (Digital Mock-Up) network : coordination and best practices sharing for E2E Data Mgt (Digital Mock-Up and PBS in PLM).
  • M&T Communities (Engineering & Other Departments, as Indus, Project, Sourcing...) : to collaborate on Std Methodo. deploy/adjustment to local Ecosystem specificities ; and Interfaces for Input/Output data consistency.
  • HR Site & Central Learning + Engineering School : to design training documentation, consolidate training Kit, and structure Training Path.


Performance Measurement

  • Standard methodologies defined and deployed : with convergence to central standards, and with local ecosystem discrepancies limitation for operational applications.
  • Engineering Métier requirements captured and translated into functional specifications (to IS&T for Tool development) ; validate methodologies through Key-Users acceptance tests, and Integration validation for E2E data-flow consistency.
  • Workpackages delivery within new Solution Project : according Project RACI and checklist for Gate reviews. Report progress, risks & opportunities to the defined Project governance.
  • Fluid communication with KU network with Up-to-date Functional evolutions shared to/from End-Users. Continuous improvement approach and force for proposal.
  • Clear & structured reporting, KPIs monitoring, integration within large Network of stakeholders for active contribution to workshops.
  • Efficient mitigation in Operational Crisis (communication, coordination, workarounds...) for End-Users time loss reduction and Contract context.


- Capture Métier needs, mitigate requirements to formalize functional specification according Tools capabilities,

      - Accompany development progress of new solutions build with IS&T (in Agile or Spec mode with Integrator) : to confirm/adjust functional requirements consistency (formals, implicits, data-flow integration...).

- Study, formalize and maintain Methodologies for Alstom tools usage ; propose & validate alternatives with Métier if necessary,

- Establish Use cases and E2E Story with Métier : to define functional validation plan, and Integration interfaces.

- Pilot UAT (User Acceptance Test) with selected KU (after IS&T unitary tests) : consolidate status and propose potential workarounds.

- Assess impact on ecosystem and dataflow, evaluate change effort, define Deployment plan, and set associated progress KPIs.

- Consolidate Training Kit, assure training of Trainers on methodologies, and allocate training needs within training path modules.

      -  Assure Methodologies deploy among M&T & KU network, animate KU network through regular meetings, and insure their Level2 assistance on functional issues.

       - In RUN mode (ie after Deploy Project Phase closure), Local M&T coordinate Tool Training/refresh site sessions (trainer = local KU) ; Central M&T coordinate inter-sites sessions for new footprints (trainer = 1 of experienced site KU @other sites identified in “Tool Referents listing” maintained by Eng. School.

      - Specialized M&T Engineer represents M&T & KU voice for Tool_RUN at ORB (Operational Review Board led by IT_Solution_Manager). To review IT performance on : availability&performances regarding associated services SLA, analyze ticketings (grouped in “Problems” and under action plan led by IS_Solution Owner), and inform of any major Business usage evolution for a specific action plan.

      - Specialized M&T Engineer represent M&T & KU voice for Tool_RUN at FRB (Functional Review Board led by IS_Solution_Owner who consolidates and categorize evolutions request traced in CRQ backlog). To align with Métier on priorities, and mitigate on evolution/enhancement fix/pack content (based on QCD evaluation from IS_Solution_Owner and within allocated budget) : according a shared continuous improvement roadmap. Then developments follow-up is done in a simplified Project_mode.

Job Specifications

Knowledge / Experience

- Experienced in Methodologies definition for Engineering and Project Offices

- Experience in Solution Development Alstom standards framework (Design, Build, Deploy, Validation)

- Understanding of Tool architecture & infrastructure in order to interface with IS&T

- Knowledge of General Railway Businesses (TIS, S&I, RSC, TLS) to interface with Métiers

- Knowledge of Engineering Design & Project WoW (DFQ, Project Manual, Eng Manual) to interface with KU.

- Understanding of Industrial Processes (Delmia, GSI, MES) for I/O interfaces & co-engineering.

- Fluent English written and spoken mandatory ; experienced in fluent conference-call with “WWide Accents”


Behavioral Skills / Competencies

- Synthesis, empathy, mitigation, resilience in moving environment, pro-activity, sense of Support.

- Capacity to manage global versus local in end-to-end added value for the company.

- Able to manage simultaneously curative & structuring activities

- Able to deal with functional distant networks

- Pro-active to anticipate on Risks & Opportunities

- Leadership, Communication skills to behave as a Change Agent.


Technical Skills & Competencies

Is a specialist dedicated on some sub-Processes & Methodologies :

(indicative : main associated Alstom standard toolsTM )

 Engineering Design Solutions :

- Electrical Design (NEO, E3S, ELSA…)

- Mechanical Design (Catia V5, Microstation, Autocad…)

- Software Design (ClearCase, Clear Case, Control Build…)

- Technical solutions (dedicated to Expertises/Discipline contributors…)

 Common Solutions :

- Configuration & Change Management (CMT, DELMIA_effectivity…)

- Documentation Management (ASK2, KM, ECM D2…)

- Requirements Management (Doors, Reqtify…)

 Product Data Management Solutions :

- Codification, Versioning, Classification, Catalogs (CLAMP, MDM, Pleiade…)

- PDM solutions (DMA, ILSPDM, Sofia, Metaprod, AS400…)

- E2E Data Flow (Tools interfaces, Import/Export Macros…)

 Digital Collaborative Engineering Solutions :

- 3D Virtual Reality immersion Technologies (VRC, Techviz, Unity, Interactivity, Augmented reality…)

- Collaborative processes (FTA, 3Djuump, DMTR, Navisworks, CSD 3D, extended enterprise…)

 Product Lifecycle Management Solutions (transversal competence) :

- PLM for RSC Industrial Manufacturing (3D Experience v6)

- BIM for Linear Infrastructures & System Installation (CDE Projectwise)

We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.



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