Latin America IT Solution Specialist

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time IT Solution Specialist in São Paulo we’re looking for?

Your future role

Take on a new challenge and apply your IT and business solutions expertise in a new cutting-edge field. You’ll work alongside innovative, supportive, and forward-thinking teammates.

You'll execute and lead the maintenance activities, ensuring applications are performing optimally in production, aligned with business needs and strategies. Day-to-day, you’ll work closely with teams across the business (Business Solutions Service line, IS&T Business Partners, Local Operations), coordinate with external suppliers, and much more.

You’ll specifically take care of managing application demands, translating functional requirements, and supporting the roll-out of business support, but also delivering enhancements and optimizing license consumption as required.

We’ll look to you for:

• Coordinating with external suppliers to ensure application availability and performance

• Ensuring applications are cost-optimized and meet business needs

• Promoting the Alstom Core Model and leading its evolution

• Providing level 2 and level 3 support and managing crisis situations

• Creating and maintaining application documentation

• Participating in the design and optimization of the local applications portfolio

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in IT, technology, or related areas

• Minimum of 3 years of experience in similar IT roles

• Proficiency in ITIL processes, knowledge of PMO frameworks, and familiarity with COBIT (a plus)

• Good understanding of business administration domains (ERP, HR, Finance, etc.)

• Project management skills and strong functional understanding of business processes

• Excellent communication and change management skills

• Fluency in Portuguese, advanced English, and Spanish (a plus)

• Ability to work autonomously in an international environment

• Strong problem-solving and analytical skills

• Intellectual curiosity and creativity

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards senior IT management roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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