Integrated Services Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Integrated Services Engineer in São Paulo we’re looking for?

Your future role

Take on a new challenge and apply your engineering expertise in a cutting-edge field. You’ll work alongside dynamic and collaborative teammates.

You’ll play a key role in ensuring the successful delivery of Integrated Services Readiness (ISR) contractual obligations on projects. Day-to-day, you’ll work closely with teams across the business (such as LSA, maintenance documentation, training, and spare parts teams), manage project ISR deliverables, and ensure alignment with customer requirements and expectations.

You’ll specifically take care of coordinating ISR project teams and deliverables, but also contribute to the continuous improvement of ISR processes and practices.

We’ll look to you for:

• Managing the ISR project team to deliver ISR contractual obligations.

• Monitoring workload forecasts and securing adequate staffing for ISR work packages.

• Developing and implementing ISR management plans for projects.

• Conducting ISR Design Reviews and ensuring compliance with applicable reference libraries.

• Producing project ISR KPIs in line with central and service platform guidelines.

• Coordinating resources and contributions from internal and external stakeholders to achieve project goals.

• Monitoring planning, cost, and quality of ISR deliverables and providing regular reporting.

• Ensuring effective customer interfaces for ISR deliverables during new build projects.

• Producing REX (Return of Experience) reports to enhance ISR processes and identify best practices.

• Ensuring ad-hoc production of ISR QCD (Quality, Cost, Delivery) commitments during tenders.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Engineering University Degree or equivalent, with 5+ years of experience.

• Experience or understanding of Service Engineering and Maintenance (ISR specialization is a plus).

• Knowledge of maintainability aspects, ideally within railway applications.

• Familiarity with ISR elements, including LSA, training, documentation, special tools, and spare parts.

• A Project Management certification (desirable).

• Experience in Rolling Stock, Signalling, or Infrastructure Maintenance (desirable).

• Previous experience in customer interfacing and supplier management (desirable).

• Proficiency in English (working level as a minimum); additional languages are a plus.

• Strong organizational and communication skills, with a customer-focused mindset.

• Self-motivated, quick learner, and a strong team player.

• Attention to detail and effective interpersonal skills.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from monotonous routines.

• Work with new security standards for rail signalling.

• Collaborate with cross-functional teams and supportive colleagues.

• Contribute to innovative and impactful projects.

• Utilise our flexible and inclusive working environment.

• Steer your career in whatever direction you choose across functions and countries.

• Benefit from our investment in your development through award-winning learning programs.

• Progress towards leadership roles or specialized technical positions.

• Enjoy a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

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You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.