Communications Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your extensive communications expertise in a new cutting-edge field. You’ll work alongside innovative, collaborative, and dedicated teammates. You'll be pivotal in ensuring the seamless operation of our railway communications, enhancing the reliability and safety of our services. Day-to-day, you’ll work closely with teams across the business (including train crews, technical staff, and customer service representatives), supervising the maintenance and strategic deployment of communication systems, and much more.

We’ll look to you for:

• Providing guidance and managerial leadership to the communication staff,
• Overseeing the installation and maintenance of wayside and telecommunications systems,
• Coordinating with train crews, host railroads, and other stakeholders for operational issues,
• Proactively monitoring train operations to address and manage delays or disruptions,
• Collaborating with stakeholders to develop content, campaigns, and events,
• Developing and implementing communication plans for key projects,
• Managing customer requests and concerns effectively,
• Ensuring all communication activities align with organizational goals,
• Demonstrating strong leadership and adaptability in various situations,
• Maintaining technical knowledge of railway communication systems and continuous learning for improvement

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Proven leadership and team management abilities: Min 2-3 years
• Excellent verbal and written communication skills,
• Familiarity with crisis management and strategic communication planning,
• Ability to coordinate with multiple stakeholders and manage diverse teams,
• Experience in developing and implementing communication plans: Min 5 years
• Must have or ability to obtain GROL license within 90 days

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Work with cutting-edge communication systems and innovative strategies to enhance railway operations,
• Progress towards becoming a pivotal leader in managing high-stakes communication projects,
• Collaborate with transverse teams and helpful colleagues,
• Utilize our dynamic working environment",
• Contribute to innovative projects

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.