Communications Manager, Western and Central US

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Date: 19 Feb 2024

Location: San Francisco, US

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

Position could also be based in San Fancisco, CA. Los Angeles, CA, Dallas, TX, Houston, TX 


Key accountabilities:

Drive awareness of Alstom and manage Alstom’s reputation in your region.


Communications strategy

  • Deploy and implement the US communication plan, messaging platforms and project action plans
  • Tailors communication plan and messages for your geographic area in line with US and Americas messaging and communication plan


Customer relations

  •  Organizes site visits inside your geographic region 
  •  Identifies and managers regional exhibitions and conference participation 


Media relations

  • Manage local media relations (relationship and primary contact to local journalists, preparation of press releases, local press events, media briefing, Q&A…) and local crisis communications in coordination with global media relations team


Social Media

  • Create social media content for your region in keeping with the US comms plan and key messaging
  • Suggest relevant accounts for Alstom US to follow and engage with
  • Monitor social media in your region as part of reputation management and engagement



  • Ensure Alstom brand and visual identity rules are applied
  • Produce local content for print and online tools (messages, figures, Country/cluster and sites PPT presentations)


All employees communication

  • Manage internal communication to all employees in the cluster/country using Communications standard tools and digital platforms
  • Cascade Company information
  • Escalate project milestones and overall social climate (bottom-up)


Managerial communication

  • Manage local events that feature senior Americas and global leadership in your region - including event organization, talking points and briefing doc prep and audience build for internal and external events in region.  

  • Provide advice and managerial guidelines to Americas Management Committee members.


  • Manage your budget, follow-up & reporting in coordination with Finance and Communications Performance

Educational Requirements

  • University degree level in communications, marketing or business studies or proven experience


At least 5-year experience with strong skills in media relations


Desirable Skills & Behaviors 

  • Demonstrate team-leading capability
  • Demonstrate excellent judgement and understanding of how to navigate complexity in a matrix and multi-stakeholder environment, problem solver
  • Experience in crisis communications and issues management
  • Ability to manage multiple projects in a fast-paced environment
  • Strategic Vision.
  • Strong oral and written communications skills
  • Autonomy, agility, accountability, organisation, operational effectiveness, ability to establish priorities, and meet deadlines.
  • Objective Oriented.
  • Proactiveness, adaptability.
  • analyze, synthesize, be “political”, be rigorous & precise.
  • develop simple & robust solutions (practical approach, common sense).
  • manage sensitive & confidential issues.
  • coach members of the communications function.
  • counsel management in communications issues.
  • Resistance to stress, issues management and ability to work under pressure.
  • Management skills.
  • Collaboration/Teamwork.
  • Business Sense.
  • Communication with transparency and ability of convincing & influencing.
  • Able to interact and communicate courteously and professionally, among all levels in and outside of the organization.
  • Editorial planning.
  • Creative thinking.
  • Ability to simplify complex concepts.
  • Resilience
  • Self-directed; highly motivated, team player
  • Creative, thoughtful, persuasive storyteller.



Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: PR, Marketing Communications, Marketing Manager, Communications, Manager, Marketing, Management

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