RBPE PLM4A Engineering

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the job

The Regional Business Process Expert (RBPE) is in charge to support the PLM4A roll-out project at region level including anticipation of data cleansing activities, process explanation, keyuser training, support post Go-live and also to support continuousimprovement and tool adoption.
Post deployment, the RBPE will be in charge to ensure PLM4A adoption for your respective stream including core processesusage, KPIs follow-up, training refresh, …

Organisation Structure

 The RBPE reports hierarchically to the Transition Management Director & dotted line to central Business Process Owner (BPO) of the respective function.

Network & Links

• with BPO teams and central Métiers referees
• with IS&T teams and partners
• with site Key Users referees
• with RBPE teams from other Regions
• with Europe Region management

Project deployment:

• Assess data prior to PLM4A deployment & drive associated data cleansing activities.
• Participate to pre-study & Fit / Gap phases for your respective stream.
• Participate  on key change management topics.
• Ensure integration with other streams for end-to-end topics.
• Deliver new KU training.
• Proactively monitor for data integrity; Reinforce Master Data Governance.
• Participate to Post Go-live support.

System and process sustainability:

• Implement Control tower approach / monitoring of usage post deployment to ensure core processes are respected; Liaise between BPO and KU network to identify process optimization and/or tailoring opportunities that achieve both efficiency and appropriate governance.
• Be the point of contact for BPO at region level (participate in KU network, escalate open points if appropriate, release management – business needs / prioritization at region level)
• Consolidate, prioritize and report open points
• Animate KU network for his / her stream at regional level; Share best practices.
• Communicate and support all future PLM4A releases and updates; Manage changes
• Ensure top region KPIs for assigned stream are identified and monitored; Identify and lead changes to improve KPIs

  Measurement:

• Regular update of the KPIs and the process maturity matrix
• Follow up and closing the action plan
• Quick response to process issues from the site
• Providing solutions within PLM4A for localized processes.

  Qualification Requirements

• Several years Engineering experienced person, with a sound knowledge and experience in operations
• Experience or understanding of RSC Engineering / Industrial processes and Method & Tools (M&T)
• Minimum 5 years’ experience in PLM- and additional tools for design, change control, etc. 
• Proven leadership and change management skills

Behavioral Requirements

• Focused on continuous improvement, & efficiency.
• Capacity to train Key-Users and follow up their technical skill.
• Operational leadership to be the voice of the Processes Métier in his Region
• Strong communication skills.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.