Operations Method & Tools Project Manager

Req ID:512136 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

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(English version) 

The position will be running under the Rolling Stock and Components (RSC) Global Operations department “Smart Ops Process & Tools Integration”, which is in charge of the definition and deployment of methods & tools for our operational staff in Industrialization of our products and the planning and execution of the full supply chain.
Smart Ops Process & Tools Integration transformation roadmap leverages a standardized solution landscape implementation (from a PLM system to an MES through an ERP backbone).
We support regions in the implementation and change management activities in order to reach the adoption of the processes & solutions.
We build operational reports & KPIs in order to monitor the adoption and contribute with the region to the build of the appropriate action plan to improve the adoption.
We evaluate innovative technologies and best practices and built implementation plan while ensuring Method & Tools integration on RSC Ops perimeter.

As a member of Ops Digital Backbone Team, your main mission will be to deploy the industrialization standard processes & tools related to new Alstom Execution Systems (example: Manufacturing Execution System, Logistic Execution System, Testing Execution System,…) on sites, to identify the business requirements and ensure that the toolset is matching the business needs based on a close collaboration with the Information System department and the global Business Process Owners from other streams.
You will rely on your leadership, project management and excellent communication skills to animate a worldwide Manufacturing and Supply Chain network (in headquarter and in industrial sites) as well as with Information System technical teams. Intercultural competence is key.

Your appetite for operations (Industrialization, shopfloor execution and integration with Supply Chain, Industrial Quality…) as well as your passion for digital solution (3D Experience, SAP, DELMIA Apriso...) are key success factors. You are fast learning on existing processes and solutions and have experience on roll-out/evolution projects on SAP or Dassault System solutions.
You are enthusiastic and always propelling Process & Tools evolution effects towards harmonization and operations efficiency’s sake.

You will have the following responsibilities among the Ops Digital Backbone Team:

1. Business requirements, process definition,
   • Constitute and animate multi-sites/region (worldwide) network, multi-functional project teams to carry out the definition, development, validation, and deployment of Operations methodologies & tools & their improvement
   • Identify industrial business needs through formal exchange with the industrial networks. Ensure consistency with existing End to End processes and coherency with Smart Ops Roadmap and target vision
   • Assess expected benefits with Regional Teams to prepare arbitration during change control board
   • Formalize process description and tools Key Business functional rules and organize validation with proper business stakeholders
   • Define the appropriate phasing and the roadmap of the related tool evolution to converge toward target process/tool coverage
   • Drive the transversal topics cross streams related to Operations (with Industrialization, Manufacturing, Supply Chain, Quality...)
   • Drive the necessary Information Solution tool development in close collaboration with IS&T (Information Solution & IT) and other business streams
   • Ensure proper Process & Tools validation through pilots and user acceptance tests by the appropriate stakeholder panel.

2. On-site deployments
   • Define the Deployment process approach & change management program to support the deployment of new methodologies or tools
   • Run pre-studies to identify change impact for RSC Ops Digital Backbone
   • Ensure good level of assessment documents to capture the gaps and define action plan build
   • Define and update trainings documents based on REX (return of experience) and sites improvements request
   • Validate the Site & Regional experts’ maturity: monitor competence and capacity
   • Act as an ambassador to promote std. tools & methods over custom change requests – target is to unitize the information landscape

3. Community animation/appropriation
   • Animate a worldwide Key Users and Regional experts network community to share the deployments progress, pain points & best practices
   • Identify Best practices, formalize them, enrich standard methodologies accordingly and supports implementation and related change management
   • Provide strong support on deployed process and associated solution to regions team
   • Update and train standard methodologies based on evolutions and new best practices evolution
   • Manage and promote training documents repository
   • Ensure & maintains the level of training of regional experts
   • Define and support action plan execution to reach appropriate process application and process usage

Network & Links

• Strong link with IS&T (Information System & IT) and Solution integrator to ensure the quality and on time delivery
• Strong link with Key Users and Regional Business Process Experts is permanent, to exchange about best practices, change requests and defects
• Strong link with RSC Operations (Ops excel teams, Indus perf, Supply Chain & Planning…), Finance, Engineering, and Quality Métiers to ensure the consistency of processes and tools, inputs & outputs quality
• Strong link with the editor is key to ensure that Alstom business requirements are taken into account in the standard editor solution

Required skills & experiences

• Minimum 7 years of experience
• Excellent process formalization skills and outcomes
• Operational experience on Manufacturing Sites is required
• Team spirit, able to work in an international environment
• Strong organizational skills including attention to details & multi-tasting skills
• Excellent communication, presentation & writing skills (French & English)
• Solid track of records in Industrialization & Manufacturing Processes & Tools definition and implementation
• Strong transversal knowledge on Industrial Operations (Planning, Logistics, …) Métiers and Processes
• Transversal knowledge on Engineering, Industrial and Manufacturing applications: 3D Experience, DELMIA Apriso, SAP EHP, QLIKSENSE
• Ability to travel, average of 25% of time
  
  

An agile, inclusive, and responsible culture is the foundation of our company where diverse people are offered
excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our
employees to reach their full potential, while valuing and respecting them as individuals.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.