ISR Manager

Date: 20 mai 2021

Lieu: Saint Ouen, France

Entreprise: Alstom

Req ID:102272 

Nous créons des innovations intelligentes pour relever les défis de la mobilité d’aujourd'hui et de demain. Nous concevons et fabriquons une gamme complète de systèmes de transport, des trains à grande vitesse aux bus électriques et trains sans conducteur, en passant par les solutions d'infrastructure, de signalisation et de mobilité digitale. Nous rejoindre, c’est intégrer une communauté internationale de plus 38 900 personnes qui se consacrent à la résolution de problèmes de mobilité concrets et à la réalisation de projets internationaux ayant un impact local durable.

Purpose of the Job

The ISR (Integrated Service Readiness) mission is to design and deliver a set of technics and methods that will ensure a maximum availability of the railway asset (Rolling Stock) with a minimum maintenance cost.

As an ISR manager, you will :

  • Be the ISR interface with customers (internal and external) and suppliers
  • Build and deliver robust tenders based on reference libraries.
  • Develop and improve ISR reference libraries with REX from both tenders & projects for scope and cost optimization


Main Missions & objectives :

The position holder will be accountable of:

  • The preparation of competitive ISR WP offers by gap costing from Reference Library
  • Provide RS Tender team with the ISR proposal tailored according to Customer requirements
  • The analysis of ISR requirements in RS tenders
  • The identification of the ISR response to be elaborated as a result of this analysis
  • The obtaining of required budgets for ISR tender preparation
  • The production of the ISR Elements and supporting documentation needed during Tenders and more particularly :
  • Costing and QCD commitments
  • Technical descriptive memos
  • Clause by Clause
  • The coordination of maintenance experts contributing to the preparation of specific tender deliverables
  • LCC (Life Cycle Cost) models
  • Preliminary Maintenance Plans
  • Preliminary Training Plans
  • Manage coordination with other Métier or Function (Train Design/Engineering, RAMS) for the design of the ISR elements during tenders
  • Manage interfaces with the RS tender team during the whole tender process : BTM (Bid Technical Manager), BM (Bid Manager) and TSM (Tender Sourcing Manager)
  • Produce ISR IFQs (Instruction for Quotations)
  • Manage coordination of internal stake holders (Participating Units) contributing to the RS Tender
  • Manage the interface with Sourcing in order to retrieved ISR quotations from external suppliers
  • Support Rolling teams on ISR discussions during offer negotiation with Customer
  • Drive the tender process for the ISR part up to the Tender Transfer Meeting (TTM) with a focus on tender validation process on QCD scope
  • Implement and ensure an efficient process and references to prepare ISR offers in a secure, fast and cost effective manner
  • Capitalize data to improve QCD on future tenders & contribute to the REX process with tender and project teams for ISR  Reference Library update


Reporting :

  • The position holder will report to the St-Ouen ISR department manager


Main interfaces will be with the following stake holders of the organization  :

  • RS tender teams (Bid Manager, Cost Manager, Tender Sourcing Manager and Bid Technical Manager)
  • Region Tender teams
  • ISR representatives at Participating Unit level
  • Central ISR experts in the field of LCC (Life Cycle Costs), Training, PHM (Predictive Health Monitoring), Testability and Special Tools (
  • ISR COE (Center of Excellence) central team


Performance measurements:

  • Quality of ISR deliverable during tenders
  • On Time Delivery (OTD) of ISR QCD commitment
  • ISR work-package budget validation
  • Customer satisfaction


Educational requirements

  • Mandatory : “French baccalauréat +5 years” (or equivalent) or Bachelor’s degree from an engineering institute or university with technical dominant
  • Desirable : Master in Logistics Support specialization


Technical Knowledge / Experience

  • Work Package Management
  • Rolling Stock Tender & Projects
  • Mandatory : First experience in ISR in the Railway business with railroad technical knowledge on the reliability and maintainability aspects
  • First experience, or academical knowledge, in the fields of Railway maintenance or Logistics Support in an industrial domain
  • Desirable :  Experience in Railway maintenance execution would be a plus


Behavioural and Technical Skills / Competencies / Languages

  • English Fluent – Mandatory (second foreign language would be a plus)
  • Capability to run technical meetings in English
  • Strong team player
  • Leadership, solid decision making and critical thinking
  • Good communication  and writing skills
  • Self-motivated
  • Resilience and assertiveness
  • Synthesis and reporting skills
  • Attention to detail


Location :

Saint-Ouen (France)

Les engagements de notre entreprise se fondent sur une culture agile, inclusive et responsable qui offre à des personnes de tout horizon l’opportunité de se développer, d’apprendre et de progresser tout au long de leur carrière. Nous encourageons nos salariés à réaliser pleinement leur potentiel, tout en leur accordant l’estime et le respect dus à chaque individu.


Job Type:​Expérimenté