Bid Technical Support Manager

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Date: 11-Mar-2023

Location: Saint-Ouen, FR

Company: Alstom

Req ID:100685 


We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.


Purpose of the job

This role provides support to ensure that rolling stock maintenance tenders, or tenders with significant Total Cost of Ownership evaluation are compliant, competitive and attractive, whilst ensuring that commitment that are deliverable and key technical risks are properly addressed.


Reporting to: Maintenance Solutions Director (Mainline Fleets and Urban Fleets)


Main responsibilities

  1. Provide local support to ensure that Life cycle costs are fully optimised.
  2. Support the development of maintenance and execution strategies ensure our proposal matches the customer expectations/Requirements, whilst supporting a winning price.
  3. Define maintenance inputs to the RS design team, required by the clients spec, our maintenance execution strategy and Alstom DfS best practice
  4. Co-ordinate support from the Services platform wider community to introduce specialist skills, including depot solutions, availability modelling, capacity planning, PHM and dynamic maintenance tools.
  5. Take part in tender validation and optimisation reviews including Gap reviews, QCD and TRM.
  6. Autor or support the development of technical response documents.
  7. Ensure that successful bids are properly handed over to the project team.  Paying specific attention to the main optimisation assumptions made during the tender.


Experience and competencies

  • Extensive knowledge of train maintenance processes and general maintenance practices.
  • A firm understanding or RS LCC, cost drivers and system target maintenance costs.
  • Excellent communication skills (able to communicate to stakeholders and several organisational levels), together with a track record in negotiating to achieve optimal all around agreements.
  • The ability to coach and mentor colleagues.
  • Able to write high quality technical documentation.



  • Formal qualification in a technical discipline, preferably Master’s Degree in Engineering


Job location

  • Position based in Saint-Ouen, France – Services Platform and in Salzgitter, Germany
  • Frequent travels are required (on average 1 or 2 trips per month)


We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.



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