Services Documentation Project Lead Engineer

Req ID:500787 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your leadership in a dynamic and collaborative field. You’ll work alongside dedicated and results-oriented teammates.

You'll play a key role in ensuring the successful delivery of technical publications and training activities across multiple projects. Day-to-day, you’ll work closely with teams across the business (engineering, suppliers, project management), oversee a multidisciplinary team, and ensure deliverables meet quality and financial objectives, and much more.

We’ll look to you for:

• Manages the implementation of the technical publication process to develop the maintenance documentation and provide related contractual deliverables across Services and RSC projects.
• Identifies and monitors constantly workload forecasts for the project Documentation activities, the Services documentation engineer oversees and secures adequate staffing of the project services documentation project team.
• Manages any 3rd party sub-contractors across Services and RSC projects.
• Manages the development and synthesis of customer requirements in compliance with applicable reference libraries.
• Develops and implements the Services Documentation management plan for the project(s) in scope.
• Manage relationships with ISR cross functional teams and internal and external stakeholders.
• Monitors Planning, cost and quality of the project Documentation content in line with the Services Documentation management Plan and provides corresponding reporting to services documentation manager and ISR Project Manager.
• Ensure coordination/consolidation of contributions from key stake holders of the project (External suppliers, ISR project lead / Participating Units)towards achievement of the Services Documentation objectives on projects.
• Ensures that project documentation databases e.g. Product Development Management (PDM) are correctly populated within the relevant database /storage location.
• Performs Quality Control/Reviews of the Services Documentation before release to projects.
• Performs the Key Process Indicator (KPI) measurement, monitoring and tracking to meet Quality, Cost and Delivery (QCD) targets.
• Provide active support to ISR project leads to the preparation and conduct of the ISR Design Reviews and ISR work-package reviews for the Services Documentation part.
• Produces Services Documentation KPI dashboard in line with Services PL guidelines.
• Coordinates with ISR project lead and or Services teams to ensure customer satisfaction on Technical Publications.
• Produce documentation deliverables such as Illustrated Parts Catalogue (IPC), system description manual, preventive and corrective maintenance manual, troubleshooting, operator manual and technical description
• Ensure that maintenance documentation is published using Alstom standard method & tools
• Executes or manage the technical publication studies and provides services deliverables along the life of the project phase with respect to the Services Documentation management Plan.
• Performs Quality Control/Reviews of the Services Documentation before release to projects.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards senior project management or leadership roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.