Application Specialist

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Date: 13-Jun-2022

Location: Saint-Bruno, QC, Canada

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Alstom’s products portfolio ranges from high-speed trains, metros, monorail, trams and e-buses to integrated systems, customized services, infrastructure, signalling and digital mobility solutions. With Bombardier Transportation joining Alstom on January 29, 2021, the new Group’s combined revenue amounted to €15.7 billion for the 12-month period ended March 31, 20201. Headquartered in France, Alstom is now present in 70 countries and employs 75,000 people. www.alstom.com

 

The Application Specialist is responsible to support all Technical Publications project of Service Engineering – Integrated Services Readiness (ISR) department to ensure manuals structure and architecture is defined on time to meet customers expectation with the appropriate quality. The Application Specialist will support the maintenance and establishment of software tools to produce and deliver to final product of the technical publications. He will also perform the document layout and structure as per the customers specifications.

 

KEY RESPONSIBILITIES:

  • Create an information structure (taxonomy and ontology) that will provide a user experience that is purposeful in the navigation of Interactive Electronic Technical Manuals (IETM) and paper manuals. To do so, the Application Specialist will establish practices and guides to a community of users to facilitate the delivery of manuals/publications to our customers. In that regard, he will participate and different steps of a process, at the definition stage, programming and the ongoing stages of execution and change requests.
  • Provide specifications for the development (and maintenance) of computer systems that permit the execution of daily tasks that embodies the information architecture described earlier. He will also support the document layout review and structure prior to delivery of manuals/publication.
  • Be responsible for training and support user’s community and be responsible in the technical deployment of the existing and new solutions to end-users. He acts as power user for any new software tools for the production of manuals.
  • Be responsible for the sampling quality review of the technical documentation ready to deliver to the customers. He will be responsible in the migration and programming of previous environments to a new specifications or environment.
  • Work closely with Publishers, his role will support the Publisher in the software tools technical aspect.

 

REQUIRED PROFILE:

  • College or University degree in Engineering, Computer sciences or relevant experience will also be considered.
  • 5 to 7 years using electronic publishing systems,
  • Be familiar with DITA or S1000D specifications, 
  • Knowledge of Technical Publications and Publishing Softwares such Arbortext and Framemaker,
  • Be familiar with languages such XML, HTML, XSLT, Javascript,
  • Knowledge of MS-Office suite including Excel Lookup formulas and macros,
  • English fluent, French an asset

 

Note: The masculine is used to lighten the text, without prejudice to the feminine candidates.

We thank all applicants for their interest; however, only those under consideration will be contacted.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   

 

Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

 

Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.


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