Chief Operations

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Date: 23-Sep-2021

Location: Sahagun, HID, Mexico

Company: Alstom

Req ID:169468 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

Join us as a Chief Operations, and you’ll be looking at a career-defining role based in Sahagún, Hidalgo.


As a Chief Operations, you will ensure the physical delivery of the train on quality, time and costs as well as the follow-up of both configuration and traceability. You will based on the final assembly unit and shall: ensure the assembly line set up, coordinate Supply Chain, Industrialization, Production, Test & Commissioning for the train delivery site in relation with industrial quality; ensure Design for Operations (DfO) aspects are addressed in development phase and coordinate industrial sites including suppliers when needed.

Your responsibilities will include:  
Key accountabilities: 


  • Develop the Project Industrial Management Plan (IMP) in line with project objectives and other project plans
  • Lead Construction & Installation Management Plan (CIMP) and CAPEX for Assembly line set-up
  • Consolidate industrial staffing plans for assembly line & sub-systems with SSMs
  • Lead Transfer of Technology (ToT) and ensure skillset development plan per ToT commitment
  • Challenge SSMs for ensuring Design for Operation based on local requirements
  • Ensure the readiness of industrial activities, means and deliverables to successfully pass the gate reviews
  • Monitor, control and prepare sub-systems physical delivery for the final assembly line to maintain the alignment with the global industrial planning
  • Manage the improvement action plan to achieve industrial QCD targets after the serial Go
  • Be accountable for the proper implementation and full compliance with Code of Ethics, EHS and other Alstom policies and Customer requirements


Main activities: 


  • Lead and coordinate project operation activities and stakeholders from tender transfer to close-out including:
  • Develop the Project Industrial Management Plan (IMP) including the Project Industrial Organization (PIO), Make or Buy strategy , industrial planning & reviews, list of deliverables, ToT management plan.
  • Resources management: 
  • Anticipate and ensure industrial operations team staffing,
  • Escalate when project resources available do not match the project needs
  • Manage activities related to industrial operations (industrialization & production line set-up, transfer of technology, supply chain, manufacturing, test and commissioning of the complete system) and ensure alignment with project objectives
  • Proactively participate to the definition of project development logic and key milestones and contribute to project risks and opportunities management 
  • Ensure industrial data correct set-up in ERP
  • Actively contribute to the product x process concurrent engineering and ensure adequate handover between DME and PME
  • Ensure that both logistics strategy and kitting strategy are defined in line with Supply Chain requirements and customer sites constraints 
  • Leader of the CCB (Change and Configuration Board) to validate changes and date or rank of application, ensure early identification of industrial changes and risk/impact assessment to propose alternative scenario
  • Manage the retrofit activities after changes related to engineering, industrialization, and manufacturing planning 
  • Lead the problem-solving approach when technical or operational issues arise on delivery site
  • Ensure compliance with Ref Lib and tender strategy on industrial related topics 
  • Support the delivery of the first trains of series and ensure FAR/FMR/SMR are performed on time
  • Perform lessons learned/ feedback on industrial activities and contribute to update the Industrial Ref Lib
  • Manage its direct reports and ensure proper delegation when required 
  • Arbitrate issues escalated at his level and escalate to the PM when required


Key Job Authorities and Dimensions: 


  • Owner of the Train Industrial Delivery Work Package  
  • Performance measurements: 
  • Achievement of project QCD commitments
  • Resolution of operational and technical issues
  • Train Industrial Delivery WP cost at completion
  • FAR/FMR/SMR Go on time
  • Gate Reviews Go on Time (as a project management core team member)
  • On time delivery (project OTD)


Key requirements:


  • Engineering or master’s degree level education, preferably in manufacturing, mechanical, electrical or supply chain disciplines;
  • At least 7 to 10 years of experience in industrial operations including 3 years at project or site management level;
  • Extensive industrial, supply chain and Alstom product knowledge and project/company background;
  • Balanced skills between management, industrial management and project management;
  • Strong leadership and ability to federate teams on technical orientations to reach QCD targets; 
  • Demonstrated capacity to lead cross-functional activities and numerous/various stakeholders;
  • Ability for analysis, problem-solving and efficient decision-making in complex environment; 
  • Ability to work across sites in a multi-cultural environment;
  • English fluent.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   


Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.

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