Project Contract Manager

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Date: 06-Jan-2022

Location: Rochester, NY, United States

Company: Alstom


We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 38,900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.    


Provide high quality, timely commercial support to Project(s), protecting Alstom's legal interests and maximizing

Alstom's financial position(s) to the greatest extent possible.

Responsibilities and Accountabilities

  • Ensures application of Contract, Claims and Insurance Management Manual (CCIM) and Alstom governance
  • Prepares Contract Summary and ensure it is widely communicated and regularly updated

  • Prepares with Core Project Team Contract Management Strategy Plan (CMSP)

  • Organizes the Contract Management Day with the Core Project Team

  • Carefully analyzes the contract to build and drive implementation of Contract/Claim Management Strategy Plan, as well as keep it updated and communicated with project team on quarterly basis

  • Contributes to CDRL with the Project Team members so that it is launched in time, is accurately communicated, and updated

  • Monitors Works toward contract obligations, including support to monitoring of project schedule towards achieving contractual milestones

  • Ensures timely issuance of contractual notices

  • Establishes and implement project specific commercial procedures, particularly regarding correspondences, notifications, insurance, variation requests/orders and claims preparation files.

  • In collaboration with Documentation Controller and/or Project Contract Administrator, ensures a reliable filing and easy access of all correspondences

  • Monitors/manages correspondence by analyzing (for and with Project Manager/Director) incoming and outgoing correspondences to third parties

  • Contributes to Return on Expirence (REX)

  • Monitors/manages insurance policies and keep their validity in collaboration with Regional Insurance Manager. Keeps the Regional Insurance Manager updated regarding all changes/ deviation to insurance policies

  • Develops and produces any project specific processes and ways of working for contract/claim management

  • Develops a pragmatic commercial approach based on contractual analysis of the project, to protect, on a daily basis, Alstom interests

  • Carefully monitors, records, and notifies customer/partners and any third party regarding claims/counterclaims and prepares and manages all elements and supporting documentation for claims/counterclaims negotiations

  • Monitors customer/partner requests for variations / change orders / extensions of time.  Provides follow-up, as necessary, to drive to transactional closure, including updates to the VO/VR/Delay registers, preparation of commercial offer, and prepares associated contractual letters for CD/PM/PD approval

  • Provides proactive advice on specific issues, risks, contractual/claims activities, taking into account the contract and business objectives

  • Reports on contract management and claims activities to the project, Legal, and Contract Management teams

  • Ensures Contract management KPIS are reported as per reporting deadlines including gathering the inputs from Key supplier Contract Managers and Insurance Managers

  • Provides training on contract/claim management to key project stakeholders, including project management, finance, engineering, sourcing

  • Anticipates events and risks associated with the contract management activities; propose alternative proactive solutions to keep the situation under control

  • Works closely with the Project Directors, Project Managers, Project Controllers, Project Engineering Managers, Key Supplier Contract Managers, and Project Planning Managers, to identify and mitigate risks; and to identify, maximize, and leverage claim opportunities

  • Provides at any time, on management demand, a reliable and understandable contractual and commercial analysis of the project

  • For Dispute Arbitration Board (DAB) or similar non-litigation mechanism for dispute resolution, PrCM is required to prepare DAB files, referral notes along with substantial evidences and active participation in the process before the adjudication board or similar board

  • For litigation process handled by Legal Team, PrCM will support Legal team or external counsel

  • Knowing how to use Wall C is a plus

  • Must be able to travel up to 20% to 30% of the time

  • Perform other related duties as assigned



  • Ability to read and interpret contractual documents, including terms and conditions, planning, and technical specifications 
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to understand project financials and impact of contract/claim management on project’s profitability
  • Ability to solve practical problems and deal with a variety of variables in situation
  • Ability to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form                                               
  • Ability to anticipate and manage conflicting priorities                                                                                                                        
  • To perform this job successfully, an individual should have knowledge of Contract Management systems; Project Management software; Excel Spreadsheet software and Microsoft Office Word Processing software
  • Ability to work in a proactive mode
  • Ability to be operationally effective and accountable
  • Ability to work transversally and collaboratively in a strong spirit of teamwork
  • Willingness and ability to be creative and bring forward new ideas and innovations
  • Microsoft Office experience required
  • Must be able to communicate with precision and transparence



  • A four-year degree in Law, Engineering, Finance, Technical, Economics, or Business
  • Ability to fluently speak and write in English
  • Minimum of five years of Contract/Claim Management or Project Management expirence


Alstom offers competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals.  Our culture supports an environment where employees can continuously learn and gain professional growth through education, exciting projects and career mobility.  Alstom recognizes your achievements and excellent performance through various performance incentive, recognition and reward programs.  Our commitment is to you, the employee. Come work in an environment that is driven by integrity, innovation and visionary thinking.  Make switch to a new track and join Alstom today! 


Alstom abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


 Accommodations for Applicants with Disabilities

Alstom provides reasonable accommodations and/or assistance to applicants with disabilities and disabled veterans (including but not limited to other protected veterans and individuals with known physical and mental limitations).  If you need a reasonable accommodation/assistance for any part of the application and/or hiring process, please note this in our online application.


Successful applicants will be required to undergo pre-employment drug testing for unauthorized substances. Marijuana and medical marijuana are considered unauthorized substances. Additionally, upon date of hire, applicants will be required to complete the U.S. Department Homeland Security's I-9 form confirming identity and authorization to work in the United States.

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