Services Director - GCC

Req ID:530480 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone

Could you be the full-time Services Director - GCC in Riyadh, Saudi Arabia, we’re looking for?

Your future role

Take on a new challenge and apply your leadership and operational expertise in a cutting-edge field. You’ll work alongside dynamic and collaborative teammates.

You'll play a pivotal role in shaping the future of sustainable transportation in Saudi Arabia, ensuring operational excellence, financial stability, and customer satisfaction across all services. Day-to-day, you’ll work closely with teams across the business (Operations, Maintenance, Engineering, Commercial, Finance, HR, and Business Development), oversee all service projects, drive continuous improvement, and much more.

You’ll specifically take care of leading service project directors and managing operations and maintenance activities, but also contribute to strategic growth initiatives and long-term partnerships.

We’ll look to you for:

• Leading all service projects across Saudi Arabia, including Metro Operations, Railway System Maintenance, and Transit System Services.

• Ensuring safe, reliable, and efficient project execution aligned with contractual commitments and customer expectations.

• Driving operational excellence, governance, and continuous improvement across projects.

• Owning the Services portfolio’s P&L performance and ensuring financial transparency and cost control.

• Building trusted relationships with clients, authorities, and stakeholders across Saudi Arabia’s transport ecosystem.

• Mentoring and developing project directors and leadership teams, fostering a high-performance culture.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree in Engineering, Transportation, Operations Management, or a related field (Master’s degree is a plus).

• 20+ years of experience in railway or urban mobility services.

• Strong operational background in railway or metro operations.

• Proven experience leading large-scale Operations & Maintenance organizations.

• Experience managing complex multi-project service portfolios with full P&L accountability.

• Knowledge of the GCC and/or Saudi Arabia market (preferred).

• Strong leadership and stakeholder management capabilities.

• Experience supporting bids, mobilization, and strategic growth initiatives.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.

• Work with new security standards for rail signalling.

• Collaborate with transverse teams and helpful colleagues.

• Contribute to innovative projects that shape the future of sustainable transportation.

• Utilise our flexible and inclusive working environment.

• Steer your career in whatever direction you choose across functions and countries.

• Benefit from our investment in your development, through award-winning learning opportunities.

• Progress towards senior leadership roles in the company.

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

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Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.