Field Support Engineer

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Date: 26 Jun 2024

Location: Riyadh, SA

Company: Alstom

Req ID:455947 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.



Your future role

Take on a new challenge and apply your technical and problem-solving expertise in a new cutting-edge field. You’ll work alongside dedicated, innovative, and collaborative teammates. You'll be instrumental in ensuring the reliability and efficiency of our Diesel locomotives by providing top-tier field support. Day-to-day, you’ll work closely with teams across the business (including maintenance, operations, and quality assurance), tackling technical challenges and ensuring adherence to quality, cost, and delivery commitments, and much more.

We’ll look to you for:

  • Contributing to continuous improvement initiatives to enhance maintenance procedures and outcomes,
  • Providing technical support and guidance on maintenance operations for Diesel locomotives,
  • Ensuring compliance with all safety, quality, and regulatory standards during field support activities,
  • Collaborating with the Engineering Manager to plan and prioritize maintenance tasks,
  • Diagnosing complex technical issues and proposing effective solutions,
  • Liaising with clients to understand their needs and ensuring customer satisfaction,
  • Preparing and presenting detailed reports on field activities and project progress,
  • Training and mentoring junior staff in maintenance best practices and company standards,
  • Managing spare parts inventory and ensuring the availability of necessary resources for maintenance tasks

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

  • Degree in Mechanical, Electrical, or Industrial Engineering,
  • Experience or understanding of diesel locomotive maintenance and field support,
  • Knowledge of engineering principles and best practices in the railway industry,
  • Familiarity with quality, cost, and delivery (QCD) frameworks,
  • Resilience and adaptability in a dynamic work environment,
  • Continuous learning mindset to keep up with industry advancements,
  • Ability to work effectively in a team and independently,
  • Strong organizational and project management skills

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

  • Progress towards becoming a leader in the field of engineering support services,
  • Steer your career in whatever direction you choose across functions and countries,
  • Collaborate with transverse teams and helpful colleagues



You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Project Manager, Quality Assurance, Technical Support, Technology

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