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Dynamic Storage Operator

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Date: 31-May-2018

Location: Riyadh, 01, SA

Company: Alstom

Dynamic Storage Operator

Job title : Dynamic Storage Operator / Warranty implementation trouble shooter

Purpose of the Job :

  • Troubleshooting of Rolling Stock units in order to ensure their availability.
  • Carry out the test of trains in accordance with the testing procedure and as per the delivery schedule

Position in the organisatio,

Organisational Reporting

  • Hierarchical Reporting: Project Warranty Manager & Test and Commissioning Manager
  • Operational Reporting: Depot Manager

Key Network & Links

Internal  – Project Manager, PrTCM, Project Team, C&W team, Reliability Gross & Warranty Expert,

External  - Customer & External Suppliers, Maintenance team, Train drivers


  • Availability & Reliability of trains as per the contractual terms & conditions
  • Productivity
  • Respect the Cost /Budget of the work package / aligned with work progress
  • Customer Satisfaction
  • EHS Performance


People : Includes direct reports

Relationships with project team members and overseas business units.


Performance Measurement:•

  • Time to intervention (mobilisation time)
  • Technical competence and autonomy (duration of intervention)
  • Quality of failure diagnosis
  • • Compliance with EHS rules and work related processes

Responsibilities :

  • Ensure troubleshooting on trains during Commissioning, Validation and Certification runs and Warranty according to state-of-art and best practice.
  • Ensure validity and certification of relevant tools
  • Populate relevant failure data base (FRACAS, Railsys Light, …)
  • Guarantee information flow within the trouble shooting team
  • Contribute to Reliability Growth and Return of Experience
  • Provide support in special cases (FMI, …)
  • Respect EHS rules and any work related processes
  • Understand in detail the Acceptance Criteria of the customer for the Project/Product.
  • Respect with rigour the test procedures.
  • Manage the repair of failures as soon as they appear.
  • Trace with precision and rigour each failure.
  • In case of unsolved deviations, escalate to the operationnal Manager.
  • Propose improvement of the process.
  • Work in a team spirit and transparency with its shift and the other shift.
  • Ensure Interface and perfect working relationship with : Test Engineering Technician, train operator technician, customer
  • Escalate any non-up-to-date testing tools.
  • Should be aware of their KPI’s and and performance on the repective KPI’s.
  • Reports Deviations, Near-misses and Accidents.


Behavioural Skills / Competencies

  • Team oriented with the ability to work independently
  • Customer Focus / Management skills
  • Prepared and able to work in a fast paced environment
  • High level of professionalism
  • EH&S Performance


Technical Skills & Competencies

  • Fluent in English

TSY Riyadh Metro  

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