Service/Solution Engineer

Req ID:482337

Location:Ridderkerk

Appointment Basis: Permanent 

Apply by: 9/12//25

Excellent Salary + Benefits 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Service/Solution Engineer in Ridderkerk, NL we’re looking for?

Your future role

Take on a new challenge and apply your Service Engineering expertise in a new cutting-edge field. You’ll work alongside knowledgeable, diverse, and skilled teammates.
You'll help our customers keep their fleets operational, ensuring reliability and efficiency in their rail systems. Day-to-day, you’ll work closely with teams across the business (Procurement, Product Introduction, Maintenance Engineering, and directly with our customers), diagnosing difficult problems, proposing and implementing solutions, validating changes, maintaining configurations, and much more.

We’ll look to you for:
•    Diagnosing difficult problems.
•    Proposing solutions.
•    Implementing solutions.
•    Validating solutions or changes.
•    Maintaining configurations.
•    Collaborating with Procurement, Product Introduction, and Maintenance Engineering teams.
•    Engaging directly with customers to address their needs.
•    Ensuring compliance with safety and quality standards.
•    Continuously improving processes and solutions.
•    Supporting knowledge sharing and skill development within the team.

All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
•    Degree in Engineering, Mechanical Engineering, or a related field.
•    Experience or understanding of diagnosing and resolving complex technical issues. 
•    Knowledge of rail vehicle systems, maintenance processes, and configuration management. 
•    Familiarity with cross-functional collaboration across Procurement, Product Introduction, and Maintenance Engineering teams. 
•    Strong communication and problem-solving skills. 
•    Ability to propose and implement innovative solutions. 
•    Resilience and adaptability when working in dynamic environments. 
•    Analytical mindset with attention to detail. 
•    Continuous learning mindset to stay updated with cutting-edge technologies. 
•    Customer-focused approach to ensure fleet operational excellence.

Things you’ll enjoy
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
•    Collaborate with transverse teams and helpful colleagues.
•    Work with cutting-edge rail vehicles such as NS material (ICNG, VIRM), GVB, RET, and HTM rail vehicles.
•    Progress towards mastering advanced service engineering techniques and delivering impactful solutions for our customers.
•    Utilise our inclusive and innovation-driven working environment.
•    Contribute to innovative projects.
•    Steer your career in whatever direction you choose across functions and countries.
•    Benefit from our investment in your development, through award-winning learning.
•    Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.