RAM Engineer

Req ID:495929 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

As a PI Field Engineering Support based on the train commissioning and operation depot you will participate in the warranty phase of ICNG project to ensure successful revenue service & interact with local operational team. You will be incorporated into the Product Introduction team for functional systems (Doors, Heating Ventilation AC, Passenger Information, Driver’s Desk…).

You will have to feed-back the operability designers about safe and reliable operation of the rolling stock and its operability context (like environmental conditions, infrastructure & users).

As an international team a very good level of English (written and spoken) is requested.

Location : Amsterdam or Utrecht Train Customer Depot.

Responsibilities

• Close open points or escalate when necessary.
• Report progress regularly to both managerial and functional interfaces (at least on a weekly basis).
• Support functional validation activities during Validation Campaigns of new Functional Train Configurations (FTC), if requested.
• Ensure quality management of activities:
  • Manage configuration of input documents.
  • Track hardware and software installed on-site.
  • Handle & report anomalies in close collaboration with the factory.
  • Complete test coverage.
• Troubleshoot technical issues during the Testing & Commissioning phase.
• Provide local support to the depot for debugging and fine-tuning activities.
• Support Supplier Interface Tests and TC&IS verification tests on PC or TCMS Test Bench.
• Contribute to knowledge sharing and feedback in areas such as software, schematics, and apparatus.
• Provide local support on investigation for root cause analysis and contribute to reliability growth of the fleet
• Act as a liaison between the train (in the Netherlands) and Engineering teams (in the Netherlands, Germany, and Poland).

Qualification : Field Engineer. 

With a strong technical background, ideally in Industrial IT, Electrical or Automation. While the specific school is not a priority, a solid foundation in technical disciplines is essential.

• • Strong understanding of network protocols and interface standards.
  • Ability to read and interpret electrical schematics.
  • Proficiency in technical problem-solving and root cause analysis.
  • Solid command of English, both spoken and written.
  • Excellent analytical skills, with a methodical and rigorous approach.
  • High level of motivation for tackling technical challenges.
  • Strong communication skills and a collaborative mindset for teamwork and networking.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​