Non-Conformity Cell Quality Technician 1
Apply now »Date: 26 Sept 2025
Location: Plattsburgh, NY, US
Company: Alstom
PURPOSE OF THE JOB
Drive/lead the process of non-conformities on purchased parts (coparts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.
MAIN RESPONSABILITIES
Tasks
- Characterize the defect on purchased parts (5W2H) and write the relevent reports (NCR : Non conformity reports) with the objective to limit production disturbances.
- Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area)
- Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks)
- Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier)
- Block (or ask to block) stock for non-conform parts
- Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria
- Create Non-conformity reports in ERP and SQP (Supplier Quality Portal)
- Notify NCr to supplier via Supplier Quality Portal tool (NCR module) for NCr with supplier or expertise liability
- Manage relevant supplier rework activities
- Participate to daily and weekly meetings with various stakeholders
- Relevent Quality KPI of NCr cell :
- Number of opened and closed non -conformities
- Re-feeding lead time (time between declaration of defect and availability of replacement part on the line)
- Status of containment (WIP and warehouse)
- Leadtime of notification to suppliers
- Leadtime of supplier Containment
- Blocked stock value
- % of NCR liability change
- Number of non-conformities under expertise
- Average time spent in restricted area
- Overall non-conformity process time
- For SC-NC-01_001, manage a small team of NC Cell Quality technicians
EHS :
- Ensure the application of safety guidelines and proper use of manufacturing equipment
- Enforce the application of prevention plans
- Take all required actions when confronted with any hazard
MAIN REQUIRED COMPETENCIES
Competencies & Skills Describe the needed skills (technical & behavioral)
- Reactivity
- Resilience
- Rigor
- Communication skills
- Collaboration & team spirit
- Railway products knowledge
- Able to read drawings
- Knowledge for norms
- Knowledge and use of Problem-solving methodology and tools
Nearest Major Market: Plattsburgh
Job Segment:
Supply Chain, Technician, ERP, Supply, Operations, Technology