Site Maintenance Engineering Manager - SEPTA

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Date: 01-Mar-2023

Location: Philadelphia, PA, US

Company: Alstom


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 



The Site Maintenance Engineering Manager leads the Services Engineering activities in the Warranty and Services phases of a customer delivery, according to the quality, cost, performance, and scheduled commitment originally agreed, and if applicable, updated as a result of negotiated variation orders.  This position is located in Philadelphia, PA.

Key accountabilities:

  • Manages the on-site planning and execution of the technical scope for the Warranty period and/or the follow-on Service contract, for a specific customer’s signaling application, including:
    • Detecting, defining and implementing any required modifications of the maintained systems to improve the reliability, availability, maintainability, and serviceability, in order to reduce maintenance or operations costs and improve operational performance
    • In collaboration with the customer’s operations and maintenance personnel, analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.  Develops or modifies the work instructions and processes from the maintenance plan and maintenance manuals.
    • Allocate Task(s) to the Application or Services Engineering team for system modifications, where appropriate, and manages the execution of those tasks to ensure follow-up. 
    • Owns the Configuration and Design Change Management activities for the Services Contract, including assuring that the Application or Services engineering and training teams update the technical documentation (manuals, or design,) and coordinates updated training sessions for the customer’s application.  Ensures configuration changes resulting in changes to the scope of the Services contract are captured, costed, and agreed to, prior to implementation
    • Leads the engineering team, including the Customer stakeholders, in the Certification processes when system modifications are required
    • Optimizes the scope and related tasks of the Maintenance plan on an as-needed basis
    • Supports the customer’s Safety Management system, and engages the appropriate Alstom resources to ensure safety risks identified during system operations or upgrades are mitigated in a timely manner
    • Manages the spares inventory and facilitates the RMA process for equipment needed repair
    • Manages the Obsolescence Plan for the customer and supports cost reduction actions with sourcing and industrial
  • Sets-up and follows standardized and continuous site reliability improvement plans, proactively surveying site KPIs and promoting improving actions:
    • Captures and ensures ownership of regulations and standards to be applied
    • Provides Return on Experience to the Customer’s operations personnel and the Services Platform engineering team
    • Assures efficient parts codification in line with Platform rules: materials identification, codification process, interfaces with Alstom systems, quality, and normative requirements
    • Searches for improvement actions in maintenance operations
  • Develops standardized tools/processes improving efficiency in maintenance activities:
    • Development and maintenance of the Life Cycle Cost (LCC) model for the delivered system
    • Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean, etc.)

Educational Requirements:

  • Bachelor’s degree in Engineering, Electronics, Computer Science, or another STEM field or lesser degree with relevant work experience desired

Mandatory Experience:

  • 5-10 years of experience in Railway Systems/Application engineering or Signaling Maintenance 
  • Knowledge of signaling equipment and applications

Desired Experience:

  • Hands on experience at a rail site installing, testing, commissioning, or maintaining signaling equipment strongly desired
  • Working knowledge of safety management systems and safety risk assessment
  • Proficient in the use of MS Office, SAP, BI/BO


We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

Alstom abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Accommodations for Applicants with Disabilities

Alstom provides reasonable accommodations and/or assistance to applicants with disabilities and disabled veterans (including but not limited to other protected veterans and individuals with known physical and mental limitations).  If you need a reasonable accommodation/assistance for any part of the application and/or hiring process, please note this in our online application.


Successful applicants will be required to undergo pre-employment drug testing for unauthorized substances. Marijuana and medical marijuana are considered unauthorized substances. Additionally, upon date of hire, applicants will be required to complete the U.S. Department Homeland Security's I-9 form confirming identity and authorization to work in the United States.


Nearest Major Market: Philadelphia

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