Director of Operations and Maintenance

Req ID:504173 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Director of Operations and Maintenance in Philadelphia, PA, US we’re looking for? (Will also conder loaction in Los Angeles, CA)

Your future role

Take on a new challenge and apply your leadership and operational expertise in a new cutting-edge field. You’ll work alongside collaborative and forward-thinking teammates.
You'll drive the success of Operations and Maintenance (O&M) contracts across the U.S., ensuring the highest standards of safety, compliance, and operational excellence. Day-to-day, you’ll work closely with teams across the business (HR, IT, Engineering, Finance, and Services Division), mentor and guide General Managers, build strong relationships with customers, contractors, and business partners, and much more.

We’ll look to you for:

• You’ll specifically take care of overseeing all AME Services O&M contracts within the U.S., ensuring the highest possible levels of passenger, equipment, and employee safety, but also supporting the growth of O&M in the U.S. and developing strategies for continuous improvement and cost savings.,

• Reviewing and evaluating the performance of each site, focusing on safety, finance, regulatory compliance, employee engagement, labor relations, quality, and customer expectations at least monthly. ,

• Collaborating with each Site GM to address operational issues, assess risks, and analyze the impact on commercial and contractual commitments or customer relationships. ,

• Introducing initiatives that enhance safety, operational performance, equipment performance, efficiencies, cost reductions, and revenue increases. ,

• Maintaining regular meetings with existing customers to ensure their needs and expectations are met. ,

• Supporting the growth of services by sharing technical expertise, best practices, and maintenance costing information, contributing to new business proposals and project mobilizations. ,

• Providing leadership, guidance, coaching, and mentoring to General Managers under your responsibility.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Business Administration, Transportation, or Logistics (Master’s degree preferred). ,

• Experience or understanding of leading operations in the passenger rail or managed services industry, with 15+ years in a leadership role. ,

• Knowledge of railway industry regulations (e.g., Code of Federal Regulations, Department of Transportation). ,

• Familiarity with Microsoft Office Suite, project management tools (Microsoft Project preferred), and ERP systems. ,

• Strong interpersonal and communication skills. ,

• Ability to build and maintain relationships with customers, contractors, and business partners. ,

• Leadership and mentoring skills to guide and support a team of General Managers. ,

• Problem-solving and decision-making skills for operational issue management. ,

• Strategic mindset for business development and driving continuous improvement initiatives. ,

• Willingness to travel and work independently.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Progress towards becoming a key leader in driving operational excellence, safety, and customer satisfaction in the U.S. O&M operations. ,

• Collaborate with transverse teams and helpful colleagues ,

• Work with a diverse team of professionals, including internal departments such as HR, IT, Engineering, and external stakeholders like customers, consultants, and suppliers. ,

• Utilise our supportive and dynamic working environment that fosters continuous learning, innovation, and professional growth."

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.