Pre-Sales Engineer

About Nomad Digital 

Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

When you join Nomad Digital, you will join a forward-thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness.

Overview: 

The Pre Sales Engineer works with clients in a fast-paced technology environment and has a deep understanding of IP networks, wireless technologies including WiFi and cellular networks (5G, LTE, HSPA+, WCDMA, GSM), and Linux platforms. The Pre Sales Engineer is a technical evangelist for Nomad’s proprietary systems and also has in-depth knowledge of third-party hardware within Nomad’s portfolio.

This is a hybrid role based in our Paris office in Saint-Ouen-sur-Seine 3 days per week and the rest from home. 

Essential Duties: 

• • Develop project program/plan for all stages and identify key resources
  • Provide content and detailed written descriptions to support the deployment of the solution, promoting rail engineering capabilities and aligning to best practice and rail approvals and standards
  • Identify all delivery documentation and training requirements
  • Respond to typical bid clause by clause documents for delivery related requirements
  • Produce supporting project management proposal and collateral material ensuring the content capturing plan supports strategy to win
  • Capture all delivery related cost drivers to support the project deliverables within required timelines while meeting quality and profit targets
  • Escalate and seek approval as per internal policies, processes and guidelines
  • Proactive contact with bid managers and directors to ensure delivery related issues and opportunities are identified in a timely manner at bid stage, diffusing when necessary, escalating as appropriate
  • Identify, assess and mitigate delivery related risks at bid stage
  • Liaise with procurement to co-ordinate lead times with third party suppliers
  • Support bid sign offs and bid presentations to potential customers
  • Support Handovers from Sales to Delivery

Qualifications and Experience:

• 3+ years of demonstrable industry experience in TCP/IP networking and Linux system administration

• Demonstrable ability to produce system architectures and the confidence to clearly explain data flow and application interaction.
• Exceptional technical and business oral and written communication skills demonstrated through significant experience in documentation preparation and presentations to C level executives.
• Demonstrable knowledge on wireless technologies specifically WiFi (standards and device configuration) and cellular (5G, LTE, WiMAX, WCDMA, GPRS, EDGE and HSPA standards and lifecycles).
• Ability to quickly analyse data and generate reports for internal and client consumption.
• Ability to project manage and deliver multiple small scale (demonstrations/proof of concept) projects within strict timeframes.
• Self-motivated, innovative and constantly looking for ways to improve both product and processes.
• Exceptional troubleshooting and problem-solving skills.
• Experience in the rail vehicle environment with an appreciation of rolling stock regulations. In particular, experience in defining and specifying systems to be installed onto rail vehicles.
• Experience of working in a fast-paced, customer-facing environment.
• Experience working in a project based environment.
• Valid passport.
• Bachelor’s Degree in Electronics/ Communication/ Electrical or Computer Science /Network Security or equivalent discipline.
• Desirable: Fluent in English and French. German would be an advantage.

Key Behaviours: 

•    Attention to detail

•    Ability to work well in pressurized situations

•    Excellent Customer Service

•    Ability to work to set deadlines

•    Excellent verbal and written communication skills

•    Ability to think pro-actively in a fast paced environment

•    Positive ‘can do’ attitude

Our Commitment:

Nomad Digital is committed to being an inclusive and diverse employer, as well as providing equal opportunities in employment and freedom from unlawful discrimination on the grounds of age, race, ethnic or national origin, sex, pregnancy and maternity, marital or civil partnership status, sexual orientation, gender reassignment, disability, religion or beliefs. 

We encourage and welcome all job applicants, especially those from diverse backgrounds and ensure everyone is treated equally and without discrimination.  

Where possible we are happy to consider flexible working arrangements or appropriate reasonable adjustments on request. To discuss further, please email HR@nomadrail.com.