Labs IT Management Lead

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Date: 07-Jun-2022

Location: Paris (Saint-Ouen), France

Company: Alstom

Req ID:180041 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

JOB PURPOSE :

 

With more than 13,000 employees in 40 countries, Digital & Integrated Systems answers worldwide mobility challenges for passengers and freight transportation through digitalisation. It provides solutions to deliver secure and fluid mobility to passengers and operators, by optimising real-time performance in signalling and multimodality, and by offering connectivity and automated driving. Capitalising on its comprehensive infrastructure and turnkey expertise, it aims to provide customers in cities, regions and countries with solutions fully integrated in their environment in times of increasing transportation needs.

IS&T supports the Digital & Integrated Systems Product Line activity by reinforcing the infrastructure and security management within the labs (i.e the infrastructure and tools required to develop new products on real or simulated equipments and deploy them in customer context).

The main purpose of the labs IT management team is to support regions and platforms in the execution of their projects and programs by providing and managing adequate and available environments while maintaining the right level of security, compliant with internal cybersecurity policies, compatible with products cybersecurity patterns and adapted to customer requirements.

 

The Labs It Management Lead, reporting to the IS&T D&IS Business Partner VP is responsible for the development and test environments in terms of infrastructure delivery and maintenance, including its security management. In this role, you manage directly or functionally the labs managers network and the technical teams in charge of infrastructure and security patterns.

 

RESPONSIBILITIES:

You will report directly to the IS&T D&IS Business Partner VP and be in charge of managing the labs around the world, with the community of local contacts identified,  including the following scope:

  • Manage labs on a day-to-day
    • Ensure availability of machines for development and tests
    • Manage incidents in the labs
    • Ensure service levels are defined as per the criticality (customer exposition, project delivery priorities, etc..) and applied
    • Deliver environments required on a timely manner
    • Decomission unused environments
  • Manage Demands for new Labs
    • Support D&IS Platforms and projects to qualify their needs and promote the re-use of existing labs patterns or already available environments
    • Work with the IS&T Region Business Partners to ensure the same lab demands handling all over the world.
    • Capture in advance (at program baseline, at project start) the needs for labs to build the labs right first time.
  • Maintain Configuration in labs
    • Ensure the right configurations are defined, from the PC config associated with products / projects to the host needed, the tools or solutions installed, the software and associated licenses and target equipment used
    • Find the most sustainable to maintain these configuration over time.
    • Ensure labs are accessed (physically and virtually) only by authorized staff
  • Manage security in labs
    • Deploy the security patterns adapted to labs (adapted to internal and customer context)
    • Ensure right security patterns are developed when not existing
    • React timely on security incidents following required procedures (up to decommissioning infected machines)

 

MAIN CHALLENGES OF THE ROLE :

  • Work hands in hands with D&IS Platform and region teams to align infrastructure and security management to programs and project timelines
  • Coordinate the community of labs owners, whatever organization they belong to (D&IS, IS&T, other service lines)
  • Identify risks and impacts of labs services disruption in regards to projects and programs delivered..
  • Work hands in hands with IS&T Security team to ensure the right treatment of security risks and issues
  • Facilitate projects and programs deliveries without compromising on security

 

QUALIFICATIONS & SKILLS:

 

EDUCATION : Engineering degree

  • Graduated with an engineering degree or equivalent, preferably in information technology, you have more than 3-5 years of experience in Signaling business and / or IT management.
  • As a manager you have good communication, leadership and change management skills. You are result oriented, able to guide, influence and convince others in a matrix organization and show intellectual curiosity and creativity.
  • You have the ability to federate actors coming from different horizons towards the same objective.
  • You are able to understand enough the technology (both on signaling products and IT solutions) to take the right operational decisions
  • You demonstrate curiosity to always learn and have a continuous improvement mindset
  • You are comfortable to understand digital products and business stakes in D&IS
  • Fluent in English, you are eager to work with autonomy in an international and matrix environment and to face the business challenges with Alstom

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   

 

 

Job Type:​Experienced​


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