Warranty Troubleshooter

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Date: 02-Jul-2019

Location: Ottawa, QC, Canada

Company: Alstom

As a promoter of sustainable mobility, Alstom develops and markets systems, equipment and services for the transport sector. Alstom offers a complete range of solutions (from high-speed trains to metros, tramways and e-buses), passenger solutions, customised services (maintenance, modernisation), infrastructure, signalling and digital mobility solutions.

Alstom is a world leader in integrated transport systems.

The company recorded sales of €8.1 billion and booked €12.1 billion of orders in the 2018/19 fiscal year.

Headquartered in France, Alstom is present in over 60 countries and employs 36,300 people.


Visit www.alstom.com to learn more about our business. 



Troubleshooting of Rolling Stock units in order to ensure their availability.


Performance Measurement

• Time to intervention (mobilisation time)

• Technical competence and autonomy(duration of intervention)

• Quality of failure diagnosis

• Compliance with EHS rules and work related processes



• Ensure trouble shooting on trains during Commissioning, Validation and Certification runs and Warranty according to state-of-art and best practice.

• Ensure validity and certification of relevant tools

• Populate relevant failure database (Failure Report Analysis and Corrective Action System, GSI, etc.)

• Guarantee information flow within the trouble shooting team

• Contribute to Reliability Growth and Return of Experience

• Provide support in special cases (Field Modification Instruction, etc.)

• Respect EHS rules and any work related processes

• Ability to work in shifts (night, weekend, evenings)



• HS diploma and 2 years’ Train testing experience and/or Electrical and Mechanical deep experience in rolling stock. BA degree electrical preferred

• Language Skills: English

• IT Skills: Microsoft Office


Location : Ottawa, ON


ALSTOM endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

Alstom is an Equal Opportunity and Affirmative Action Employer of Women and Minorities.  
Alstom is an Equal Opportunity and Affirmative Action Employer of Protected Veterans and Individuals with Disabilities.
Alstom is a drug-free workplace

Job Segment: Technical Support, Database, Technology

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